• Snowshred.AU

Snowshred.AU

Overview

Snowshred.AU has a rating of 4.35 stars from 107 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Snowshred.AU most frequently mention customer service, best prices, and fast delivery. Snowshred.AU ranks 36th among Outdoor Clothing sites.

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Positive reviews (last 12 months): 71.2%
Positive
47
Neutral
10
Negative
9
See all photos
How would you rate Snowshred.AU?
Top Positive Review

“Snowshred is LEGIT”

Alisa Q.
5/29/23

Gloves are real nice, great place to order from. Shipping was quick and they have a very nice selection of quality products to choose from. I really like the filters for outdoor gear so you can easily get past things like being waterproof or not since on many sites that is difficult to find.

Top Critical Review

“Terrible customer service, border line fraud.”

Bradley C.
1/31/24

Spent 1300 dollars (was 1500 before discount) on snow clothing after I purchased everything online I received a email stating that half the stuff I ordered was not in stock. Then after I asked to change gear and if I would get anything for the mess around they just stopped replying and have not sent my money back. Currently seeking legal advice on this matter. Would never recommend to anyone and would strongly recommend avoiding.

Reviews (107)

Rating

Timeframe

Other

Thumbnail of user sophied157
1 review
0 helpful votes
May 19th, 2023
Verified purchase

"Great service, products and price point.

Ordered a lovely jacket that was delivered within a couple of days. I didn't get an email for dispatch which was unusual but got the item promptly.

I've returned one item so hopefully they can be just as efficient at returns"

Thumbnail of user lachye
1 review
0 helpful votes
April 22nd, 2023
Verified purchase

Super fast delivery, excellent customer service and the quality of the jacket is just outstanding! Honestly, my daughter can't wait to wear it on the slopes! Thank you so much. Definitely will return!

Thumbnail of user bradleyc397
1 review
0 helpful votes
January 31st, 2024

Spent 1300 dollars (was 1500 before discount) on snow clothing after I purchased everything online I received a email stating that half the stuff I ordered was not in stock.
Then after I asked to change gear and if I would get anything for the mess around they just stopped replying and have not sent my money back.

Currently seeking legal advice on this matter.

Would never recommend to anyone and would strongly recommend avoiding.

Thumbnail of user nadinec154
1 review
0 helpful votes
Thumbnail of user natallias4
1 review
0 helpful votes
September 23rd, 2022
Verified purchase

I absolutely recommend this snow bib. I have a trip coming up and needed some good snow pants. I was stuck between choosing either a large regular but I ended up choosing the extra large/ short bib. My measurements are roughly height 5,1 and weight 180lbs. Hope this helps out for any of you trying to figure out the size to go with. I normally do not review but this item really made me happy. The fit was so perfect for my body type since there was a "short" option.

Thumbnail of user sarahs3922
1 review
0 helpful votes
June 12th, 2023
Verified purchase

Great shopping experience. Good website layout. Sizing charts for gear was accurate. My helmet fit great. Quick and easy transactions. On time delivery as well

Thumbnail of user alisaq3
Alisa Q.
1 review
0 helpful votes
May 29th, 2023
Verified purchase

Gloves are real nice, great place to order from. Shipping was quick and they have a very nice selection of quality products to choose from. I really like the filters for outdoor gear so you can easily get past things like being waterproof or not since on many sites that is difficult to find.

Thumbnail of user evag239
1 review
0 helpful votes
May 5th, 2023
Verified purchase

The nicest coat I have ever owned. Beautiful colors and perfect fit. Very well made. So very pleased with my purchase. Shipping was fast

Thumbnail of user chiaweit
1 review
0 helpful votes
January 15th, 2023
Verified purchase

Like everything about this!
Got a M size, it's perfect bc it gives me room for my pads n underneath base layers.
Kept warm the whole time! I love it!

Thumbnail of user beatak26
Beata K.
1 review
0 helpful votes
May 18th, 2023
Verified purchase

I LOVE this brand! Top quality products that do their job and i get so many compliments on them.

Thumbnail of user sharons3348
1 review
0 helpful votes
June 13th, 2023
Verified purchase

Easy online shopping.There are ao many useful product information and reviews. Free shipping would be nice.

Thumbnail of user deannab399
1 review
0 helpful votes
May 12th, 2023
Verified purchase

Fast delivery, very good quality and very modern ski clothes. It was a gift for my husband, and he was extremely happy. I will order more clothes from this company in the future! Thanks

Thumbnail of user rashmii2
Rashmi I.
1 review
0 helpful votes
May 31st, 2023
Verified purchase

Wonderful Shopping experience has been good! Easy to use website with good information on sizing. Very helpful.

Thumbnail of user emilyk680
1 review
0 helpful votes
May 29th, 2023
Verified purchase

It's always great, there is a huge selection, except some sale items are out of stock.

Thumbnail of user elaines655
1 review
0 helpful votes
May 8th, 2023
Verified purchase

Great quality for the price (not like North Face, Patagoina etc. etc.) - just check the waterproof and breathability technical scores against similarly priced items from these more well-known brands. Really cool designs too. Fast shipping and free returns! What is there not to love?

Thumbnail of user skyen18
Skye N.
1 review
0 helpful votes
April 26th, 2023
Verified purchase

Honestly the best customer service I have ever received. Prompt and helpful replies to your queries in online chat and staff go above and beyond if there is anything wrong with your delivery/order.

Thumbnail of user emmaw684
Emma W.
1 review
0 helpful votes
May 31st, 2023
Verified purchase

Snowshred cancelled our account with no notice and they had almost no notes in their system on what the issue was and no explanation about why we were not notified in advance. When I finally got a hold of them they were not helpful at all and just did not care about what happened. They just kept saying they cant help me because my account is cancelled due to some ACH issue between banks. Our first notice this was happening, after over a decade of service, was our customers not being able to book online and it continued to not work for 36 hours while I got set up with another company.

Thumbnail of user amyt1575
1 review
0 helpful votes
June 2nd, 2023
Verified purchase

The website was slow in loading/refreshing (other websites at the same time didn't have issue so it wasn't our internet connection) and also the checkout process required multiple times refresh to process the order

Thumbnail of user nicholak5
1 review
0 helpful votes
June 12th, 2023
Verified purchase

I have had nothing but great experiences with this company. Whether it be shopping for quality gear at a great price or resolving issues through their text help line, it's always been positive.

Thumbnail of user lisah3971
1 review
0 helpful votes
June 12th, 2023
Verified purchase

One of the best places for me to get snow wear. Their bundles can from time to time be perfectly balanced (if you know what you`re buying) and cheaper compared to buying same items separately. + discounts and safe shipping(however can be slow sometimes). I recommend!

Thumbnail of user hannahs794
1 review
0 helpful votes
May 29th, 2023
Verified purchase

I email twice to ask very specific questions about a ski jacket purchase and both people were able to answer in excellent detail, very knowledgeable, thanks

Thumbnail of user sarahf1683
1 review
0 helpful votes
May 31st, 2023
Verified purchase

My shopping experience was quick and easy. I like Snowshred search results. However I wish Snowshred had more photos/details of some items. Great check out format.

Thumbnail of user brooker202
1 review
0 helpful votes
May 3rd, 2023
Verified purchase

"Amazed at the great quality, price, speedy delivery and above all the fact that it all fits beautifully to my body!
Could not be happier "

Thumbnail of user alexandrae104
1 review
0 helpful votes
June 11th, 2023
Verified purchase

Loved the filters on the site. This made it very easy to find products. Also thank you for the great savings. This is my first pants purchase and I'm very glad the website offered reviews.

Thumbnail of user jessicah2385
1 review
0 helpful votes
June 9th, 2023
Verified purchase

Excellent customer support. I emailed several times to confirm certain details of products and every time the staff were patient and helpful.

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Company Representative

Thumbnail of user richardg2462
Richard W.
Typically does not respond to reviews

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