Sport Clips

The owner of the Grafton WI shop has no idea of what customer service means. The shop turned me away after I had checked in on site and even after two communications from the corporate office is unwilling to respond to the problem. I am a heart failure patient and only get out occasionally. It was not a minor inconvenience it was a major disruption in my attempts to stay independent. I will make it my mission to keep pointing that out in every available forum. Anyone reading this should avoid doing business with a cold hearted owner who doesn't care for people and only cares for her money.

After multiple contacts with corporate communications I received this message.

We would like to send you a free haircut coupon for your next haircut that you can use at any location.

I then returned comment with my email and phone.

I have made multiple attempts to communicate with them since to no avail. It must be the whole company creating a positive smokescreen with no real action. Avoid this brand at all costs.