• SportyMarts

SportyMarts

Is this your business?

Overview

SportyMarts has a rating of 1.8 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SportyMarts most frequently mention customer service problems. SportyMarts ranks 44th among Sports Memorabilia sites.

  • Service
    16
  • Value
    16
  • Shipping
    16
  • Returns
    11
  • Quality
    14
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
8
See all photos
How would you rate SportyMarts?
Top Positive Review

“Great experience”

Jen W.
3/31/23

I was very concerned reading reviews and very nearly cancelled my order within hours after placing. I gave them a chance and glad I did. My experience was great. I received an email immediately after placing the order. Site stated 5-7 business days to process and literally on day 8, received the jersey in perfect condition. They even sent me tracking information and an email to confirm it was delivered AND gave a 10% discount code for my next order. Maybe they fixed whatever issues plagued them in the past, or I was lucky. Either way, I had a wonderful experience.

Top Critical Review

“Dont buy from here”

J S.
10/25/22

Worst website I have ever purchased from. No communication, no shipping info, no tracking unless you ask. Took 22 days for the item to arrive. They would not cancel the order, they lied and said it had already shipped. When you do get a response from them they make it impossible to return or get a refund of your money. I am now stuck with an item I do not need and wont fit my child. DO NOT BUY FROM HERE!

Reviews (30)

Rating

Timeframe

Other

Thumbnail of user js1829
1 review
6 helpful votes
October 25th, 2022
Verified purchase

Worst website I have ever purchased from. No communication, no shipping info, no tracking unless you ask. Took 22 days for the item to arrive. They would not cancel the order, they lied and said it had already shipped. When you do get a response from them they make it impossible to return or get a refund of your money. I am now stuck with an item I do not need and wont fit my child. DO NOT BUY FROM HERE!

Tip for consumers:
DONT BUY FROM HERE!!!

Thumbnail of user dianew635
2 reviews
0 helpful votes
April 11th, 2023
Verified purchase

Charged my card over 2 weeks ago. I sent an email inquiring for an update and they won't tell me anything. I asked for them to simply cancel my order and they won't. I wish I would have looked for reviews before purchasing here! I will never order from here again. I'm suspicious if they are shipping from overseas despite the Costa Mesa, CA address. The email response wasn't in proper English. Don't buy from here!

Tip for consumers:
I think this could be a business actually overseas

Value
Shipping
Returns
Thumbnail of user joec2135
1 review
2 helpful votes
March 28th, 2023
Verified purchase

I gave this a 1 star review because 0 wasn't an option. Biggest scam for merchandise. I waited 4 weeks to get a jersey in the wrong size and literally frayed everywhere. Cheap material and basically trash. Tried returning and getting a refund and they make you jump through hoops, asking to provide pics with tape measurements! Responding to emails at 2am from "Willen Emmett" claiming to be "Karen from Sportymarts" then "Linda from Sportymarts" - total scam!

Thumbnail of user cheryls1794
1 review
0 helpful votes
February 6th, 2023

Terrible customer service and Terrible quality! No one answers the phone. Had to contact my credit card company in order to get them to respond. Came late and the quality was awful! Crooked seams and arm sleeve was sewed together. I sent in picture and they never addressed the quality and excused their lateness. If you read the policy they make everything so they are not liable. Because they poor quality merchandise. Got a beautiful jersey FOR LESS at another website! Do your research. It's a scam and more expensive!

Service
Value
Shipping
Returns
Quality
Thumbnail of user shannonm1203
1 review
1 helpful vote
February 21st, 2023
Verified purchase

Terrible.
Ordered an old school, maroon-pinstriped Phillies jersey, and - months later - received a bright red-pinstriped jersey with maroon numbers/name and logo glued on.
When I reported the issue to the company, they said that an exchange or return wasn't possible because, essentially, it was close enough.
The jersey is embarrassingly unwearable and the whole thing was a total waste.

Tip for consumers:
Not to order from Sportymarts

Products used:
Jersey (not wearable with its inaccuracies)

Service
Value
Shipping
Returns
Quality
Thumbnail of user mared4
1 review
0 helpful votes
January 11th, 2023

I can not recommend buying from this company. Quality of the jersey and size is questionable. Customer service is bad. Phone number provided never reaches a person, messages never receive a return call. No return address provided on site. Return label is required but not provided. I will file a complaint with my credit company to stop payment or try and obtain a refund.

Tip for consumers:
Buyers beware of return policy

Products used:
Clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user mandyc212
1 review
0 helpful votes
January 14th, 2023

My jersey has the wrong name on it. I have been emailing them since right before Christmas. They asked for pics but i had given it to family, to try and fix it. So i asked her to send me pics, like they asked. And was told my pics were incorrect. I took one front one back. They said they believe in 100 percent satisfaction However no one has fixed my jersey. They keep giving me the run around. I posted pics i took for them, and the email they sent back with example of how my pic should be?

Products used:
Jersey

Service
Value
Shipping
Quality
Thumbnail of user biggtexan65
2 reviews
0 helpful votes
April 10th, 2023

I should had read reviews before I ordered from this company. I ordered a men's 5X baseball jersey and even though the label said 5X, it was smaller than my 4X jersey. They swear up and down, they are right. I looked at different measurement charts and all are bigger than what they claim. I will not support this business ever again. The photo shows their 5X on top of my 4X.

Tip for consumers:
Will never use that company again.

Products used:
Baseball jersey

Service
Value
Shipping
Quality
Thumbnail of user phillipk188
1 review
0 helpful votes
May 6th, 2023

They need to shut it down I ordered my jersey April 17 it is now May 6 haven't got it yet yeah I'm bout to get my money back plus fast shipping fee they must to have lost there contract with FedEx and Ups like Amazon did

Thumbnail of user jenw207
1 review
0 helpful votes
March 31st, 2023

I was very concerned reading reviews and very nearly cancelled my order within hours after placing. I gave them a chance and glad I did. My experience was great. I received an email immediately after placing the order. Site stated 5-7 business days to process and literally on day 8, received the jersey in perfect condition. They even sent me tracking information and an email to confirm it was delivered AND gave a 10% discount code for my next order. Maybe they fixed whatever issues plagued them in the past, or I was lucky. Either way, I had a wonderful experience.

Service
Value
Shipping
Quality
Thumbnail of user pennyl231
1 review
0 helpful votes
March 12th, 2023
Verified purchase

I read the bad reviews and still gave them the benefit of the doubt by emailing them before placing any order. They assured me their products were high quality so I decided to place my order. When it arrived, there were loose strings hanging in multiple areas of both of the jerseys I ordered and the material was an extremely thin, cheap feeling material. I emailed them about it and they asked for photos and then refused to refund them stating that they were just fine and I could fix them with a pair of scissors. I was then offered a 10% discount to place another order with them for more products. Are you kidding me! The design didn't even completely match the picture on their website which they emailed to me again to show me how it should look. Their picture looks solid and high quality like when someone uses a filter for a photo to make things look nicer than they are. But the actual product is cheap and thin. There was nothing high quality about them. Save yourself the time and hassle and don't order anything from this company. They do not stand by their products and will disregard anything you say when you reach out with a complaint.

Tip for consumers:
The jerseys are a very low quality. Do not expect them to be even close to your other replica jerseys you may own. Even though they will tell you they are high quality if you contact them, they are not in any way. They are very poor quality and they will not issue you a refund.

Products used:
Baseball jerseys that will not be used

Service
Value
Shipping
Returns
Quality
Thumbnail of user tiffanyk317
1 review
4 helpful votes
November 2nd, 2022
Verified purchase

We needed the jerseys for Halloween. They took almost a month to arrive… and came too late. They will not accept a return.

Tip for consumers:
When asking to do a return, I just get fake automated responses. They won’t give you your money back if there is a problem.

Thumbnail of user davemarissabliss16
1 review
0 helpful votes
April 26th, 2023

I ordered a jersey and on April 14th sportymart sent me a text saying a usps label was made waiting for usps to pick up nothing but LIES! It's never been mailed I reported this company to my bank and did receive a full refund from my bank plus filed a complaint with my state and the attorney General office this company doesn't exist the address is fake phone numbers are fake don't waste your time or money with this company it's only a SCAM!

Tip for consumers:
This company is nothing but a total scam

Products used:
Jersey which I never received

Service
Value
Shipping
Thumbnail of user brendanf42
2 reviews
3 helpful votes
February 5th, 2023

Worst customer service and jersey quality I have ever come across. The jersey I ordered was made of poor material, and was not sized correctly. I attempted to exchange the jersey in for a larger size, but was refused. Again, was not trying to return or get a refund - they wouldnt even allow me to exchange the jersey (this was not a custom order either). Their website talks about their refund & exchange policy at the top but do not honor it. Additionally, follow ups took days and they never answered their phone. Terrible experience, company - do not use.

Products used:
Jersey

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamiec1086
1 review
5 helpful votes
October 30th, 2022

Sportymarts, You will hear nothing from us but we will take your money.
We false advertise to get your business. Once you pick a product, send a dollar amount, we might send you something you didn't order.
Our scam is complete.
Thank you for your payment.
Now Sportymarts waits for another victim to scam.
Avoid Sportymarts,
It's a Bad Idea.

Tip for consumers:
Don’t Use This Site . It’s A Scam.

Thumbnail of user jackiec640
1 review
0 helpful votes
December 30th, 2022

Do Not purchase from this company. I ordered a jersey and it took almost a month to deliver. I reached out to the company multiple times to be a phone and email and finally got someone to respond about a week and a half later. When I got the jersey I did not fit my son, so I wanted to exchange it, and I was told I could not. I checked the return policy and do not say anything about not being able to exchange, says you cannot get a refund for the wrong size, but nothing about not able to exchange.

Thumbnail of user richwealthy88
1 review
0 helpful votes
April 9th, 2023

This is a scammer, don't buy anything here, they delayed everything on purpose, they never shipped my item for more than 3 weeks, the tracking number was just a lie to make you wait and wait

Tip for consumers:
Bad company

Products used:
Not sure

Service
Value
Shipping
Returns
Quality
Thumbnail of user samanthal694
1 review
1 helpful vote
December 31st, 2022

I ordered two jerseys on November 25th. They were both Christmas gifts and after emailing them over 10 times and calling them multiple times. And tracking it saying it was stuck in the same place for over a month. They finally got back to me and said to give them 24 hr they found something wrong! It is now 12/31/22 and they just got delivered. I understand it was the holidays but I made my order way before their deadline for they say they have to insure they orders would be delivered by Christmas. They should update that! Worse website I have ever ever ordered from no communication, tracking sucks I opened an investigation with USPS. They told them first class delivery suck which I guess is the type of mailing sportymarts does.
I will be asking for a refund let's hope that doesn't take long as well!

Thumbnail of user shijuv
1 review
7 helpful votes
November 15th, 2022
Verified purchase

Ordered a jersey from here. They took the money but never received the product. They'll send you shipping information when you inquire but the item actually never gets shipped.

Thumbnail of user stephens2548
1 review
0 helpful votes
January 9th, 2023

Ordered women's medium, authentic Yankees jersey for my 17 yo daughter(5ft8in125lbs). After over a month of waiting, we received a women's x-small, not authentic Yankees jersey. You can see through the jersey, so don't know what the jersey was made from. I emailed the company and never received a response. Called and left several messages and did not get a call back. I sent the jersey back for refund and they denied the package so they would not have to refund my money. They are garbage! Do not buy from them, or you will be sorry. The person that gave them 5 stars on this site is fake! I tried to give no stars, but this site made me give them one.

Tip for consumers:
Do not buy anything from them!

Products used:
Jersey

Service
Value
Shipping
Returns
Quality
Thumbnail of user keithf472
1 review
1 helpful vote
December 27th, 2022
Verified purchase

Please do not order from this company. I ordered from this company a Yankees jersey December 10,2022
I have reached out to them more them 5 times as it is now December 27,2022. I haven't received a tracking number yet. I haven't got so much as a word from them involving my order. If I could save you time and grief please order from somewhere. I have called them, emailed them, and even stated to them I want my money back from not receiving item on Christmas as I ordered item well in advance for Christmas and was very disappointed. I send email and a lady name Linda emails back several days later. Take your money elsewhere do not order from them you will be thoroughly disappointedthey will keep stringing you along and will not fulfill your order

Thumbnail of user juliel1391
1 review
0 helpful votes
January 11th, 2023

The most awful customer service ever. I purchased a gift on 11/30 and did not receive it until 12/19. I received a non authentic jersey that has an AWFUL odor and emailed them immediately to return it. They responded on 1/5 telling me too much time had passed since I placed the order and they would not give me a refund or accept my return. DO NOT EVER BUY FROM SPORTYMARTS!

Thumbnail of user jayh1011
2 reviews
1 helpful vote
January 1st, 2023
Verified purchase

Ordered a jersey for my son. Never received it, never heard a word back. No tracking number, no contact info, no refund, no anything! DO NOT ORDER ANYTHING FROM THIS SITE! NEGATIVE 5 STARS!

Tip for consumers:
Contact information of company

Products used:
Jersey

Service
Thumbnail of user whitneyl140
2 reviews
0 helpful votes
March 14th, 2023

I ordered my husband and I some jersey's on March 4,2023. I usually review places before ordering, but Sportymart was the first to pop up online and I figured it was pretty legit. I received shipping info on the 6th of March but it also said it hasn't been shipped yet. Fast forward to March 13th. Our jerseys are still sitting somewhere waiting to be shipped. I contacted them and Linda replied back and told me to pretty much keep waiting. No ma'am. As a past postal worker, it was clear to me that their process is not handled properly. She would not offer me a refund. I simply got my bank involved to investigate. Also, there are other reviews and even tik toks being made that warn others of their deception. Be very careful with this site. Even the verbiage used in the emails and website is off. It's more than likely another scammer from overseas. Order elsewhere!

Service
Value
Shipping
Returns
Quality
Thumbnail of user terrys1491
1 review
0 helpful votes
December 22nd, 2022
Verified purchase

I agree with another review I read after I made the purchase. DO NOT BUY FROM SPORTYMARTS. Delivery took forever, they would not cancel my order. The jersey is not authentic nor is it the color I was expecting. Now that I want to return, they have not responded to my request of an address I can return item to and receive a credit. Calling my credit card company tomorrow to report & hopefully cancel payment. I believe they are overseas & not in Mesa, CA, as on their website. I called their number twice and have never received a callback. DO NOT PURCHASE FROM THIS COMPANY!

Tip for consumers:
I do not suggest ordering from this company. Jersey was not authentic, color was not the powder blue of our team & you will not get any satisfaction. Very dissatisfied.

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