Squidix

I started out with Squidix semi-dedicated plan for one of our high-traffic website and so far, their platform works perfectly for us.

Squidix is developer-friendly and offers similar experience as Linode.

I had been with Squidix for a few years. I LOVED them at first. Ever since their last server update or whatever they did, my website never worked right and it turns out to be THEIR server. Ever since moving to a new server with a new company it works right again. Their server kept giving me a 'resource limit' and then Google ads would never show. I always assumed it was my site because it is a larger site. Turns out that was not the case and my programmers were right.

However, even that isn't what prompted me to come write a review. Afterall, for years, up until recently, I actually praised this web host. What was the 'icing on the cake' for me is waking up this morning to a notice that my credit card was used for my invoice for their services. How is this a problem? 1) My invoice is not due until May 1st. It is April 26th. 2) I always have to go in to select the card and make payment. It is not automatically done. I never authorized automatic payments. And I've paid up until the day before - never had my card charged without authorization. Until today - conveniently after my site was moved to another hosting company.

So after years of praise, after this morning and dealing with about a year of horrible hosting issues, I regretfully am updating my review of Squidix to a 1 star. They are now no better than other 'junk' hosting companies 1) Because of their server issues which they constantly denied and would fight with the programmers about who issues it was and now 2) charging my credit card without my consent. I can no longer honestly recommend them.

I have since canceled my service and had to file with my bank to get my money back after getting no further response after Squidix claimed they would 'make it right'. In their previous email they claimed 'Per our Terms of Service, we typically charge the cards 2-3 weeks prior to service date.' However, 1) on their website that is NOT listed. I downloaded and read ALL of their listed TOS to verify. 2) Of the 3 years I was with them they NEVER charged my card without me manually doing it. I get an INVOICE 2-3 weeks prior to the service date, but my card was NEVER charged until I was conveniently moving to a new service.

I added an image that shows the service was in fact terminated on 4/30/24 - as in I should have NEVER been charged for a month of service that is clearly not being used.