• SquishyShop

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Overview

SquishyShop has a rating of 2.72 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. SquishyShop ranks 13th among Candy sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    2

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • 2 weeks after that, the package hasnt shipped yet, so I messaged and emailed them repeatedly with no answer.
How would you rate SquishyShop?
Top Positive Review

“Quite fine, actually”

Yasmine T.
12/27/18

I've ordered from them before. Of course, it took awhile since their shop must be on another continent. My package came with the right squishes, all of them in good condition. It also came with a cute extra. The only problem is contacting them, but that's pretty much it. Would recommend this shop.

Top Critical Review

“Poor customer service zero communications”

Anonymous A.
1/7/19

I made multiple purchases from this store. They are EXTREMELY slow at shipping any of my packages. They took over a month to mark my packages as "shipped." When they finally marked my packages as "shipped" the tracking status actually gets stuck in the status "Label created, not yet in System." It has been 3 additional weeks since the packages were stuck in this "preshipping" status (as of now it still is in preshipping status). This means after 1 month and a half, they never SHIPPED (post office is still awaiting item)! I emailed their support email, but they never responded. I contacted them on Instagram, they would say "hi" and ignore you afterwards. There is absolutely ZERO customer service and NO communication at this store. If you purchase here you will risk your money and time! Not recommended :(

Reviews (18)

Rating

Timeframe

Other

Reviews that mention popular keywords

2 weeks (4)
Thumbnail of user maryl591
4 reviews
8 helpful votes
January 7th, 2019

I made multiple purchases from this store. They are EXTREMELY slow at shipping any of my packages. They took over a month to mark my packages as "shipped."
When they finally marked my packages as "shipped" the tracking status actually gets stuck in the status "Label created, not yet in System." It has been 3 additional weeks since the packages were stuck in this "preshipping" status (as of now it still is in preshipping status). This means after 1 month and a half, they never SHIPPED (post office is still awaiting item)! I emailed their support email, but they never responded. I contacted them on Instagram, they would say "hi" and ignore you afterwards.
There is absolutely ZERO customer service and NO communication at this store. If you purchase here you will risk your money and time! Not recommended :(

Thumbnail of user yasminet
1 review
1 helpful vote
December 27th, 2018

I've ordered from them before. Of course, it took awhile since their shop must be on another continent. My package came with the right squishes, all of them in good condition. It also came with a cute extra. The only problem is contacting them, but that's pretty much it. Would recommend this shop.

Thumbnail of user ellak18
2 reviews
8 helpful votes
March 11th, 2017

This is the best squishy shop I have ever purchased, from the prices are amazing, I got everything I ordered including a really cute panda bun extra and the shipping was amazing it only took about a week. I will definitely purchase from them again and would highly recommend it.

Thumbnail of user hannahw48
1 review
2 helpful votes
July 17th, 2017

I ordered from them twice now and the shipping was fast and was free because I spent over $45. It is very affordable and has super cute squishies. I would definitely recommend this website!

Thumbnail of user tishad3
1 review
7 helpful votes
February 18th, 2018

My friend wasted 20 bucks on this trash its bin 11 mounths and no package her mom is pissed that the package never came. Here are better places to buy squishies bangood.com Amazon, silly squishies

Thumbnail of user miaw22
1 review
7 helpful votes
April 9th, 2018

I ordered a package in December and after 3 weeks, it wasnt even shipped. I messaged them on Instagram, and after 1 week they said that they would ship soon. 2 weeks after that, the package hasnt shipped yet, so I messaged and emailed them repeatedly with no answer. After almost 2 months, I decided to file a dispute with PayPal and they sent my package the next day. When I received it, most of the squishies were in bad condition (major rips and cracks + crumpled packaging) and 2 items were missing. I filed another dispute with PayPal and got a full refund of the package. BUYER WARNING: you either get lucky with their great prices, or lose your time and money.

Tip for consumers:
If you want to buy from them, use PayPal, so that you’re sure that your money is safe.

Service
Value
Shipping
Returns
Quality
Thumbnail of user gracen21
1 review
8 helpful votes
September 23rd, 2017

Absolute scam! I ordered two years ago and it never even came. It just popped into my head recently and I want to warn people. Hey, maybe they'll send your package! It's honestly up to you. I heard great things and terrible things about this shop before I ordered but I just went for it and look where it got me. Thank the lord I spent a little over $20, otherwise I would be more than just upset. A year ago I saw that they were doing little sponsorships with people on Instagram. They contacted me and asked if I could review their shop. I was delighted and so I decided to ask them about the package I ordered and they stopped replying. Terrible customer service I'd say. You either win with the great deals and squishies or you lose your money. Absolutely should stay away from this shop.

Service
Value
Shipping
Quality
Thumbnail of user elizabeths474
1 review
4 helpful votes
November 28th, 2018

I would not recommend buying from them. I ordered them on October 24, more than a month ago and they still have not come. I tried emailing them and DMing them on Instagram. They never responded. They have terrible costumer service.

Thumbnail of user kl623
1 review
1 helpful vote
December 26th, 2017

I think this place is terrible. I ordered my squishies about a month ago, and I still have not received them. I have emailed them many times, and I have yet to get a response. I would not recommend ordering from the SquishyShop!

Thumbnail of user simonav1
1 review
3 helpful votes
December 30th, 2017

I think squishies are a complete WASTE of time, money, and storage! They are useless and they are meaningless! One of my friends gave me her squishie and the smell faded away in less than 2 weeks! I defenetly DO NOT recomend buying this squishiey!

Thumbnail of user orangeg4
5 reviews
19 helpful votes
March 18th, 2017

Honestly one of the best stores, all the squishies are crazy affordable and shipping is free after 45$usd. I was afraid to purchase after hearing all these stories about them but I decided to find out for myself. I'm glad I did, really. I don't know how all this rumours started and of course there were people who played along as victim to add fuel to the fire; I've purchased about 5 times so far and each time I received all my items along with a cute extra squishy. Better than most places. The only thing I have to complain about is that they can never be contacted easily, if there is a problem with the package you'd just have to live with it. But they don't scam. I don't know where all these stories were created from but it's obviously fake.

Thumbnail of user amyg95
3 reviews
22 helpful votes
November 26th, 2016

My friend ordered a package from them and it NEVER came, so her mom contacted them and they REFUSED. Her mom was going to sue them if they still won't send it, so they FINALLY DID. I WOULD NOT RECOMMEND THIS WEBSITE

Thumbnail of user oliviam100
3 reviews
9 helpful votes
June 25th, 2018

My first two orders were awesome they came in nine days. My third ordered wasn't the same it took them 2 weeks to mail it in their original country and it took 2 more weeks to ship. I ordered the 30$ grab bag and they gave me a banana squeeze toy as considering a squishy.

Thumbnail of user cherrya11
1 review
3 helpful votes
July 27th, 2017

My package was suppose to come in 1 month but it came in 2 weeks. I checked the squishy for any defects and there wan none, But the packaging was really crinkled but I don't really care. Buy the way I got the bloom peach big (pearl yellow).

Thumbnail of user eveaht
1 review
4 helpful votes
July 2nd, 2018

It takes a long time to get the package but it always pays off by there great prices. Pleople told me it was a scam I tried it out and its not. I order from them several times there grab bags are amazing and definitely worth it.

Thumbnail of user melanieo11
2 reviews
2 helpful votes
August 8th, 2017

I will like to review some of your squishies plz i beg u bye god bless u it will mean the world to me hope you message me on insta if you have one

Thumbnail of user allaysiaw
1 review
3 helpful votes
June 17th, 2017

I want to review and get a slime and squishy packeg because i told my whole family about the website and i want to get rewarded for what i did please and thank you

Thumbnail of user cc228
2 reviews
9 helpful votes
May 18th, 2017

I like this company in the beginning, I ordered a few packages from them. It seen everything is all right. But my 4th package, I ordered 4 items, they only sent one of correct item and sent two items (cheaper Squishies) that I did not ordered, they did not sent the 3 items I ordered. Tried several times to contact them by email but no reply. I am disappointed and frastrated. There is no other way to contact them. There is no customer service at all. It is great when you ordered items and received items then you don't need to contact them. BUT when there is problem of your order, they just annoyed, do not want to solve the problem. Won't order from them again. BUYER BE AWAEW...

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About the business

Kawaii online store selling squishies, squishy toy, squeeze toys, Japanese candy, craft and more! International shipping.

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