• Starlinevanlines

Starlinevanlines

Overview

Starlinevanlines.com has a rating of 4.67 stars from 9 reviews, indicating that most customers are generally satisfied with their purchases.

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.9%
Positive
8
Neutral
0
Negative
1
3
See all photos
How would you rate Starlinevanlines?
Top Positive Review

“Great service”

Michael W.
3/20/24

Starline has been extremely helpful during my entire move. Would highly recommend for long distance moves. They gave me a great price and did a good job.

Top Critical Review

“DO NOT USE THIS COMPANY!”

Michelle S.
3/5/24

If you are considering this company for your move DO NOT USE THEM! When providing a quote they were very responsive and then became a bit overbearing. I had to make a quick decision based on the timing of my move and was pressured into signing the contract. On the contract it stated if you cancel within 72 hours of signing you would receive your deposit back. I had a gut feeling not to utilize this company so within 24 hours of signing I emailed *******@starlinevanlines.com as indicated on the contract and asked to cancel my contract and refund my $900. This was on 1/3/24. Today is 3/5/24 and they have YET to refund my $900 deposit. I have emailed them numerous times. I called them numerous times and I have been given the same story, they are "researching" it and will get back to me. Not sure what more there is to research! I canceled a service within their timeline and they are now robbing me of my $900! I believe they even blocked my number because I wasn't able to get through so I was using different lines to call in and magically got through. This company is a SCAM! They are not carriers and are brokers! They do not stick to their word of following up on issues and apparently what is written in their contract doesn't matter because they have yet to comply with that. I intend to go on every site that has a review for this company so anyone that is looking to hire a moving company stays away from them!

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user michaelw7148
1 review
0 helpful votes
March 20th, 2024

Starline has been extremely helpful during my entire move. Would highly recommend for long distance moves. They gave me a great price and did a good job.

Tip for consumers:
The guys did an excellent job packing if you look at the photos of my home being packed you can see how professional they are. Extremely fair pricing for great service.

Thumbnail of user gordanb2
1 review
1 helpful vote
March 24th, 2024

The customer service representative was patient and most helpful throughout the complete process, though I was making multiple changes. The driver and his assistant were on time, clean, neat, efficient, and hard working. Moving is hard to begin with, and this was the first time we used a professional company. We have to say it was way easier than moving when we did it ourselves. I will recommend this company to my family and friends. They did an outstanding job.

Tip for consumers:
They were on time, clean, neat, and efficient.

Thumbnail of user charlesh3250
1 review
0 helpful votes
April 8th, 2024

I love this moving company! We've used them twice, and both times the moves went very smoothly. They are careful, thoughtful and a pleasure to work with!

Thumbnail of user kylew773
1 review
0 helpful votes
March 24th, 2024

Wonderful experience! They help you with all your things. Very careful moving, and the communication with the company was fast. Dependable and efficient at getting the job done. I would recommend, if you are moving, call them.

Tip for consumers:
Very careful moving.

Thumbnail of user juane383
1 review
0 helpful votes
March 23rd, 2024

The movers were very professional and right on time for my appointment. The driver was very helpful. They made my moving process so quick and easy. I'll definitely make sure to refer them to all my family and friends!

Tip for consumers:
I think it is very helpful and trusted site to share genuine experience.

Thumbnail of user charlesh3253
1 review
0 helpful votes
April 8th, 2024

From my initial inquiry to the final accounting and payment, everyone I interacted with was informative, detailed, friendly, and professional. They are clearly running a smooth operation which is such a comfort when dealing with all of the stresses and timelines that come with moving.

Thumbnail of user joshuao332
1 review
0 helpful votes
March 29th, 2024
Verified purchase

Starline did a good job from preparing my quote to getting me movers. They were very nice and the price was good. Had a few more items so I understand the changes and overall

Thumbnail of user lisam6055
1 review
0 helpful votes
February 29th, 2024

From the first call till the end of our move we were very happy. Sales rep was very friendly and helpful, always ready to answer all our questions.

Tip for consumers:
Quickly response.

Thumbnail of user michelles4537
1 review
0 helpful votes
March 5th, 2024

If you are considering this company for your move DO NOT USE THEM! When providing a quote they were very responsive and then became a bit overbearing. I had to make a quick decision based on the timing of my move and was pressured into signing the contract. On the contract it stated if you cancel within 72 hours of signing you would receive your deposit back. I had a gut feeling not to utilize this company so within 24 hours of signing I emailed *******@starlinevanlines.com as indicated on the contract and asked to cancel my contract and refund my $900. This was on 1/3/24. Today is 3/5/24 and they have YET to refund my $900 deposit. I have emailed them numerous times. I called them numerous times and I have been given the same story, they are "researching" it and will get back to me. Not sure what more there is to research! I canceled a service within their timeline and they are now robbing me of my $900! I believe they even blocked my number because I wasn't able to get through so I was using different lines to call in and magically got through. This company is a SCAM! They are not carriers and are brokers! They do not stick to their word of following up on issues and apparently what is written in their contract doesn't matter because they have yet to comply with that. I intend to go on every site that has a review for this company so anyone that is looking to hire a moving company stays away from them!

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From the business

What are the Pros of Hiring Starline Vanlines?

There are a lot of pros to the prospect of hiring Starline Vanlines, and they are as follows:

-The simplicity of finding a moving company perfectly suited for your long distance moving needs.

-Total moving safety provided by licensed and insured moving professionals

-A database of nationwide movers operating across different US states Vast experience, as well as knowledge pertaining to the moving industry

-The option of getting free moving quotes with various long distance moving companies.

What our Movers Offer?

Packing: Our Movers supply your own moving supplies and help you pack your stuff as securely as possible, if added to your packing package.

Loading: When the truck is loaded, we ensure that nothing will move or shift, protecting your belongings from damage with the proper packing pads.

Moving: During the move, we’re efficient and safe, providing the most reliable, convenient service around.

Unloading: When the carrier arrives at your new home, They take care of all the heavy lifting. They will also Reassemble.

Unpacking: Putting furniture in its proper place and unpacking boxes of belongings that you need right away, our job isn’t done until you’re settled in your new home.

Storage: Should you need us to store your belongings during the moving process; our movers have storage facilities to accommodate your needs.

Business History

You’ll like the way we move, with over 30 years of experience, we are the best long distance moving option.

Whether you’re relocating across one state or across the United States, Starline is the long-distance move coordinator with the teams, experience, and resources to get you there smoothly and worry-free. Our trusted process will give you peace of mind about your long-distance move. We are fully licensed bonded and insured.

What can residential movers do for you?

Moving your home is not something you should stress about but rather enjoy. It is a transition to a new chapter of life, and everything about it should be bursting with good emotions. And since we are all about that, we will help you find residential movers who will make it happen! You might think that the moving tasks are the most important right now, but that is not the case. You need to focus on your life and everyday tasks, and leave the professionals to handle your relocation. With the help of our partners, movers in Delray Beach, and their moving services, you will be freed from moving and carrying all that heavy furniture! And if you rely on a couple more services that our partners offer, you will save both time and money. Here’s what we can help you with:

Coast-to-coast care
Movers with an extensive fleet of enabled air-suspension trucks and a nationwide network of trusted carriers and crews ensures that your delivery will arrive safe and on-time.

Attention to detail
You can trust that each mile of your long-distance move has been thoughtfully planned with a careful inventory of every item and tracking throughout the journey.

Customized services
Every long-distance move is different, and we customize the services to make sure your unique needs are met and your move is efficient and worry-free.

Secure storage
Safeguard and store the possessions you value most in secured storage facilities with 24/7 video surveillance and options for climate-controlled storage.

Those who have huge homes probably worry the most! Huge homes contain a lot of items, and they all need time and dedication to be packed. The great news is that for us, your huge home is just a couple of hours of work. The best residential movers work fast and professionally and they will take care of it from the moment they arrive! No matter if you will have a full truck or just a couple of boxes – we will find you the right people for this job!

Company Representative

Thumbnail of user brianf2139
Brian F.
Typically does not respond to reviews

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