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  • StarryDress

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Overview

StarryDress has a rating of 2 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. StarryDress ranks 134th among Dresses Other sites.

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How would you rate StarryDress?
Top Positive Review

“Ah-mazing!”

wendy a.
10/24/16

There will definitely be a longer review to come. Suffice it to say that I am in LOVE with StarryDress, quality, customer service and pricing is all more than I could expect even from a boutique wedding dress store. These are actual images of me and my fiance on my wedding day. I did order a mermaid petticoat off of eBay to supplement the dress. The veil is my own design :)

Top Critical Review

“Very poor, service”

Brionne N.
2/6/20

Ordered 4 items, they sent 2 after vary long wait but both items were not what I ordered. Tried contacting them via email, no reply except a generic automated response. Called telephone number and only got a answering machine. They blocked me on their Facebook page when I asked questions. This company is dodgy!

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user brionnen
1 review
4 helpful votes
February 6th, 2020

Ordered 4 items, they sent 2 after vary long wait but both items were not what I ordered. Tried contacting them via email, no reply except a generic automated response. Called telephone number and only got a answering machine. They blocked me on their Facebook page when I asked questions. This company is dodgy!

Thumbnail of user tanyas410
1 review
4 helpful votes
February 19th, 2020

2 months and no dress, didn't reply via email. Fortunately I paid through PayPal so I have put a dispute in with them and the seller is asking for more time! They have blocked me on Facebook because I warned people not to buy. AVOID - scammers

Thumbnail of user julieb1117
1 review
6 helpful votes
February 12th, 2020

I ordered a dress and never received a dispatched email. When trying to contact them via their email (no answer) Facebook page, they blocked me and never received it. Reported to FB as a scam. Saw another advertiser selling same dress, when I asked were they previously Starry Dress, they blocked me again. Sick of these parasites. Trying Paypal for a refund.

Thumbnail of user wendya38
1 review
0 helpful votes
October 24th, 2016

There will definitely be a longer review to come. Suffice it to say that I am in LOVE with StarryDress, quality, customer service and pricing is all more than I could expect even from a boutique wedding dress store. These are actual images of me and my fiance on my wedding day. I did order a mermaid petticoat off of eBay to supplement the dress. The veil is my own design :)

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicolam74
2 reviews
2 helpful votes
February 19th, 2020

Stay well away from these crooks! Take your money for an order and then block all means of communication for you to chase order!
THIEVES!

Thumbnail of user michellee530
1 review
3 helpful votes
February 8th, 2020

I ordered a gypsy dress and after a long wait received something completely different and horrible. Contacted paypal and they want me to send it back to get refund. So I have to pay to get my money back. How ridiculous! This company knows what their doing. I tried to contact them on facebook and they blocked me.

Thumbnail of user luvrpatzt
1 review
0 helpful votes
October 23rd, 2016

I chose this dress for my Sweet 16 and it was amazing! I ordered it in Champagne custom-fit. First off, they told m it would take about two weeks, counting tailoring, for it to come, and it came five days later! It fit me wonderfully. However, if you have a bigger chest like I do, and can't afford gong braless, I would find a bralette the same color as the dress, since your back will be very easy to see. Thanks so much Starrydress! I would definitely recommend you guys to a friend.

Thumbnail of user davidj187
11 reviews
2 helpful votes
April 13th, 2016

Gown was receive in a timely manner.
Quality of gown is excellent.
Very please will order again.

Thumbnail of user catherinem445
1 review
3 helpful votes
March 2nd, 2020

After placing an order Jan 2020, I sent several emails and didn't hear back. I have now lodged a dispute via PayPal as their website has shut down so I think it's safe to say I will never see the items I ordered

Thumbnail of user ashleed7
1 review
2 helpful votes
January 22nd, 2020

My mum ordered a dress from this site- then NEVER heard from them again!
When she did a follow up with them she then was blocked!
Not a recommended site to use!

Thumbnail of user tinaw270
1 review
2 helpful votes
February 25th, 2020

I wish I'd seen these reviews earlier. I ordered the starry dress 6 Janaury and still not recieved. I have emailed them 5 times and no reply whatsoever. Do NOT buy from these scammers

Thumbnail of user melissav202
1 review
1 helpful vote
April 5th, 2020

They are a scam company, never send items DO NOT WASTE YOUR MONEY
SCAM SCAM, will not send, have been emailing for over 3 months

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