I and my family (3 adults and 1 toddler) visited to the restaurant (79 st Martin lane, WC2H 4AA)
It was my first time to this branch but I thought it would be alright because I have been a regular visitor and I am always happy with their food and decent service
But horribly arrogant manager ruined my night.
The manager or maybe owner (Gatien Launou) offered me a corner seat which was surround with other tables. It was alright for me but I realised that there was too much smoke to seat with 2 year old daughter. (not much ventilation)
I found 2 separated tables available right by the entrance. Only matter was 2 gentleman seat between 2 tables. So, I gently asked them if they could move to the table next to them.
Suddenly the manager came and grab me to the till and told me that "don't bother my customer"
What? What?
I was really shocked of his behavior. How rude the manager was.
My family decide to go somewhere else.
He even followed me outside (Why?)
I thought he want to say sorry or something. But nope! He followed me to explain his right and what I cannot do in his restaurant.
He said "you cannot ask to his customer in my restaurant"
Am i not in free country? I don't have right to ask someone in this country?
(please reply me if I don't have)
Never ever recommend this branch! (79 st Martin lane, WC2H 4AA) beware of Horribly arrogant manager!
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