• Steeda

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Overview

Steeda has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Steeda ranks 581st among Auto Accessories sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
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Negative
1
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How would you rate Steeda?
Top Critical Review

“Fake reviews on their site”

Allan M.
6/9/23

I purchased taillights for my mustang. The item had a 5 star review with a picture and a nice detailed description of the item. When I received my item I noticed the taillight was warped where the two halfs meet and lots of glue around the area where they meet, I installed the taillights just to find they don't sit flush with the body and are very sunken in. I Contacted support and was told there is nothing they can do about it. I placed a review on steeda regarding my experience and they never posted my review on their website.

Reviews (2)

Rating

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Thumbnail of user alz25
2 reviews
7 helpful votes
June 9th, 2023

I purchased taillights for my mustang. The item had a 5 star review with a picture and a nice detailed description of the item. When I received my item I noticed the taillight was warped where the two halfs meet and lots of glue around the area where they meet, I installed the taillights just to find they don't sit flush with the body and are very sunken in. I Contacted support and was told there is nothing they can do about it. I placed a review on steeda regarding my experience and they never posted my review on their website.

Tip for consumers:
For the money just buy oem products which will come with warranty and proper customer service

Products used:
Form euro tail lights

Service
Value
Shipping
Returns
Quality
Thumbnail of user darenp8
8 reviews
12 helpful votes
May 18th, 2021

Purchased a induction air pipe for my Ford Focus ST MK3. The picture of the coupling is with the original
OEM pipe back on, as the Steeda pipe coverage meant I could not get a decent picture and I wanted to show Steeda the coupling I was referring to.

The pipe did not fit my vehicle. I contacted the UK agent and was asked if my car was a facelift model (as that is the option I had purchased), I replied that my car was built in 2018 and was it not the case that all ST MK3's built in 2017 and onwards were facelift?

They also pointed out that the induction pipe is only guaranteed to work with the Steeda air box. Meaning they had not actually read my email.

I had explained that when fitting the induction pipe I had removed the air box. That the issue was the securing brackets sharp corner was sitting against delicate plastic electrical connectors, so any movement would break them. Also it was pushing against a hydraulic coupling and causing a vibration when the vehicle is running. This is time would also likely lead to the failure of the hydraulic coupling, when again there is any movement.

I emailed the distributor in response to their response and now eight days later, still no response. I am just glad I purchased the induction pipe first as instead of over £170 out of pocket, I would have spent nearly £500 for the pipe and airbox together. And not been able to use either with the pipe not fitting.

In case they respond, I wish to make it clear that fitting with their air box and fitting with the standard air box removed would make not difference. To get a flush seal where the induction pipe meets the engine intake (as stated on their online instruction sheet), it is not possible to move the pipe and get the securing bracket in alignment to get the bolt in. Once you put the bolt in (even loosely) trying to move the pipe to try and get near to flush fit on the induction ( and it is about 4mm gap on one side) means the securing bracket is actually pushing against the electrical connection and against the engine head, also it is pushing against the hydraulic coupling. Very expensive to rectify if damaged.

Basically the pipe is 1.5 centimetres to short and the securing bracket is the wrong shape. In fact it looks nothing like the bracket shown in Steeda's online fitting instruction sheet.

Tip for consumers:
Find someone with decent customer feedback. As they obviously apply as much effort in their design and manufacturing as they do in customer services.

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