• Storage Auctions

Storage Auctions

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Overview

Storage Auctions has a rating of 1.1 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. Storage Auctions ranks 34th among Self Storage sites.

  • Service
    7
  • Value
    8
  • Shipping
    4
  • Returns
    7
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
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How would you rate Storage Auctions?
Top Critical Review

“I expected a different outcome...”

Michele D.
3/13/22

The auction I won was finally cancelled on 3/7/22 when it should have been cancelled on 2/23/22. Nonetheless, I received a message from storageauctions.com on 3/7 stating the auction was finally cancelled and that they would be refunding the $105 I had paid to them. As of today 3/13/22 I have still not received my refund and have not received a response to the messages have left inquiring about what is going on.

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user micheled661
1 review
1 helpful vote
March 13th, 2022
Verified purchase

The auction I won was finally cancelled on 3/7/22 when it should have been cancelled on 2/23/22. Nonetheless, I received a message from storageauctions.com on 3/7 stating the auction was finally cancelled and that they would be refunding the $105 I had paid to them. As of today 3/13/22 I have still not received my refund and have not received a response to the messages have left inquiring about what is going on.

Thumbnail of user familyfun8787
1 review
0 helpful votes
March 21st, 2024

Wish i had seen these reviews before i tried out this sight. 4 auctions at a facility the only locker that has a bid on they push the close date back 2 days. Which by itself is dishonest let alone when you set out your plans to pick stuff up one day and 2 days later you are still hi bid. Just dont buy from these peeople there are plenty of other auction sights out here

Thumbnail of user jmorris0401
1 review
0 helpful votes
August 29th, 2023

The site is a joke Not to mentioned the companies that use their platform for auctions. Every facility goes through most of the stuff before taking pictures. You ever wonder why every unit looks like someone went in there and tossed everything around. That's it! This site should not allow storage facilities to use their platform for bogus staging of units! Joke!

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Thumbnail of user chrisl1739
2 reviews
0 helpful votes
March 28th, 2022

I did on a unit it shows me being a highest bitter at 3:70 clock ones out shows on the highest bitter. Come back into the site to check my messages and I find out that they awarded the unit to another individual for more money. They're scammers!

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Thumbnail of user danielleh943
1 review
0 helpful votes
August 16th, 2023
Verified purchase

I did enough units to feel safe and then I got too comfortable. I bid $1400, and I got cheated. I was offered no help from the people who run this website. They are also aware of the facilities double taxing customers, but they are ok with that. Do not trust them.

Service
Value
Quality
Thumbnail of user jonathane469
1 review
0 helpful votes
August 2nd, 2023

I'm all in when it comes to start-up businesses. This strikes me as a side job that you guys forgot was there. Enough years to make moves for the company if you were serious. As a fellow good guy, make sure you're not still paying for advertising because you popped up real quick.

Tip for consumers:
Sorry

Products used:
I didn’t. I had so much trouble with the site, ended up understanding why the reviews are the worst I’ve ever seen, and get why you have like 9 reviews in 5 years.

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Value
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Thumbnail of user blaket76
1 review
4 helpful votes
March 26th, 2022

Called to get an explanation on a u it I won at $500+ and they tell me it has to be reran due to "alabama state laws" which is complete BS, I know my state laws, they could not explain the law to me. They said they refunded me, 4 days later I'm still waiting on it…and they also blocked me for life from the site because I was "rude" to the woman because I ask her to tell me the "law" these are so very sketchy people that are quite rude, use another site, one that knows wtf they are taking about.

Tip for consumers:
Stay away

Products used:
N/A it was a stowage unit auction site.

Service
Value
Returns
Quality
Thumbnail of user jamesr2287
1 review
4 helpful votes
February 16th, 2021

I talked to owner 2-16-2021 he told me to buy from another site and told me that if i knew a certain person that i mentioned thats why im blocked. His name the owner is Lonnie Bickford the number i finally was able to get him on *******624. He knows whats going on with units being Staged because he owns APPLE TREE STORAGE i bought 2 units from there that were also STAGED UNITS. Its. Sad when you have to Cheat the people who pay your SALLERY to make Money. LONNIE BICKFORD you are a CHEAT.

Service
Value
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Returns
Thumbnail of user changm17
1 review
0 helpful votes
February 4th, 2024

Let's be honest. Every auctions you come across have already been looked at and scalped. I did not believe the reviews before but after purchasing my first lot, i encountered numerous boxes open and destroyed. Majority of the collections or anything of value were removed from the boxes. Everything in the boxes were jumbled up and opened. I thought in my head that "Why would people pack things like this?" "Wouldn't they close everything before storing them" "Why is all the boxes tape ripped up?" "Why is everything half opened" "This doesn't make sense"
No way in hell do people pack things like this. How would they take it out again if it was all scattered?
I also saw some people who outbid me in a lot go to pick up theirs, and they said the same thing. "Nothing in the boxes, all missing things" "$200 down the drain" "Why would they store empty boxes?"
I saw a bunch of note pads that contained a list of collectables in boxes but all of them are missing. I opened up a auto graph box, nothing. Opened up a box full of nba collections, nothing.
Total Scamming Website. Rigged Sellers. Do not buy unless you see some hidden gems that can make money from easily. Believe in these reviews because i didn't, so now I'm basically taking our their trash for them. Cost me more money to do the labor than to have any value.
Good Luck on your Bidding's!

Tip for consumers:
Look for hidden gems that can easily be sold. Majority of the things you see in the unit are most likely scalped and already looked at. You really have to be lucky to find something that they did not see.

Products used:
Books

Service
Value
Shipping
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Thumbnail of user chrisl1972
1 review
0 helpful votes
September 21st, 2022

I had to change my review because customer care handled it like bosses. Lonnie and Paul were champs.

Tip for consumers:
Let's traveled best deals in the area

Thumbnail of user matp28
1 review
0 helpful votes
September 1st, 2023

They don't care about you or your time. $#*!ty excuse for a company to be honest. No sellers should use this bull$#*! site

Thumbnail of user tomiskdk
1 review
2 helpful votes
April 28th, 2023

Won an auction from USA Storage centers through Storageauctions.com. Paid $11 to storageauctions.com just for winning I guess. Then when I went to collect my items in the storage unit, I had to pay there again and they had to have $100 deposit in cash as well as the auction payment in cash. There's no where on any website that states payments must be made in cash. And the payment for the storage unit, had to be paid in cash as well. Didn't have enough cash so went to a nearby atm. When I came back with cash, they didn't have change? Like you want us to pay in cash but don't have change.
Anyways went to the storage unit after going again to get cash yet again. Could not find the unit because the employee did not know where exactly the unit was. Spent over 20 minutes driving around the forsaken lot.
Finally found it and opened it. It was just the worst storage unit I've ever seen…and I have been doing storage units for years.
The items were clearly gone through and they put garbage from other storage units in this storage unit. Old boxes, broken chairs etc.
The amount of rat feces that was there! Good lord! The boxes were bit through and through and there were hundreds of nests with baby mice in them!
When I complained about it, the manager told me I could leave it but they would be keeping my $100 deposit.
It was all a scam in my opinion. I paid them to move their garbage. Had to pay a dumping fee as well to dump their trash. Just a waste of time and money. Disgusted and infuriated can't even describe how I feel. Wish I had taken photos but I was nauseated at the sight.
The location was USA Storage in Eden, NC
Highly unrecommended and 2 thumbs down.

Value
Thumbnail of user michelleb1524
1 review
4 helpful votes
March 2nd, 2020

These units have been gone thru and set up so buyers beware. 5 Star Storage is one of the worst. They sell all of the good stuff in these units in their front office. You buy and clean up all the Garbage. Many people are complaining. So BEWARE.

Thumbnail of user noep20
1 review
3 helpful votes
January 18th, 2023

They cancelled every auction I was winning (3), just before the auction was over. I highly recommend not using this sight and some should investigate these people.

Thumbnail of user nathand573
1 review
2 helpful votes
November 30th, 2022

I have bid on 2 units and won both therefore I was charged the 10% or $10.00 inital charge. Both of the units I bid on were revered by the storage facility. I have contacted the auction company and on 2 of their email addresses and had received a response initially but never received any confirmation about my inquiry about my funds being returned, nor had I received a response for my multiple follow up messages. This company is not ethical and has poor business practices when it comes to customer service, especially after I read the other reviews left. I wish I would have had the forethought to read them before I had attempted doing business with them. My recommendation is STAY AWAY from them. I am extremely disappointed with rhis entire process.

Tip for consumers:
Don't

Products used:
Storage unit auction

Service
Value
Returns
Quality

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