• Sunber

Sunber

Overview

Sunber has a rating of 3.1 stars from 8 reviews, indicating that most customers are generally satisfied with their purchases. Sunber ranks 231st among Hair Extensions sites.

  • Service
    4
  • Value
    5
  • Shipping
    4
  • Returns
    2
  • Quality
    5
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
1
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How would you rate Sunber?

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user sunberh
3 reviews
0 helpful votes
September 23rd, 2020

Everytime I order from them they always do me right! They even text to make sure I got it. I highly recommend Sunber Hair I absolutely LOVE THIS Hair. They are super professional and they care about their customers they Gave me lashes and a silk bonnet for my hair. They even texted me to make sure everything was good and to make sure my package came to me. I love them and can't wait to order from them again and again!

Thumbnail of user shalahs29
1 review
2 helpful votes
December 31st, 2022
Verified purchase

I ordered the Water Wave brown wig in September from "Sunber Hair" supposedly. I washed and conditioned the wig in preparation for my sister's wedding that I'm scheduled to be in on tomorrow. Only for the wig to be matted, mangled, dreaded. I mean horrible. I cannot wear this wig and paid almost $300.00. When I realized that the actual parent company is based in Hong Kong. I realize that this wig hair is most likely dog, cat or other but it is not human hair. This is pathetic! I can't even rate this mess! And yes I emailed them and received no reply!

Service
Value
Shipping
Quality
Thumbnail of user koy1
1 review
0 helpful votes
October 24th, 2020

Delivery was quick, I received it in a week. The packaging was neat, they gave me a bonnet, cap, and lashes. I just washed it for the first time and let me tell you, Sunber is the truth. I never had hair this silky I'm literally in love. The best hair that I have bought like ever. I will be a regular customer. Very professional love it

Thumbnail of user ainal1
1 review
0 helpful votes
August 18th, 2021

There is no peculiar smell, easy to clean, no shedding, no tangles. So beautiful color, I got a lot of compliments at my birthday party last week. Sunber will always be my first choice.

Tip for consumers:
free shipping, came quickly

Products used:
kinky straight reddish brown lace front wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user nesscaven
1 review
0 helpful votes
May 21st, 2023

I have buying hair from Sunber for five years now. I still have and wear all my wigs. They still look great. Definitely worth my money. This wig is now my work wig that I purchased four years ago.

Tip for consumers:
Worth my money

Products used:
Hair

Value
Shipping
Quality
Thumbnail of user sierrad64
1 review
4 helpful votes
November 23rd, 2022

This company is a complete scam.

I ordered a 20" kinky curly wig, thinking that I would be satisfied.

A couple days later, I received the wig and I instantly regretted it. The roots were thick and full, but the ends looked very thin and damaged even after I tried to style the wig.

I emailed Sunber to let them know that I wasn't satisfied with my order, that what I received looked nothing like what was presented on their website. I also let them know that I hadn't cut or alter the wig or the lace.

They insisted for me to keep the wig even after telling them that I did not want it and that I only wanted to send it back to get my refund. They had a bunch of excuses.

After 3 days of literally saying that I did not want their wig, they only offered me a 10$ refund….

I say all that to say DO NOT BUY FROM THEM.

Service
Value
Shipping
Returns
Quality
Thumbnail of user fednaf
1 review
0 helpful votes
April 8th, 2023

I order a wig since March 15 I haven't not received it yet that's the last time i will be ordering from this website and my birthday coming soon it have to come

Thumbnail of user greatchoices55
1 review
0 helpful votes
May 11th, 2023

This was not a full front lace wig as advertised. This unit had one patch of lace only by front forehead. For the money I spent I will never buy from here again.

Products used:
None

Service
Value
Quality

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Thumbnail of user aimeem81
Aimee M.

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3.1
8 reviews
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