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Claim Your Business(Note: if you doubt this review, try to call their customer service before you signup and see how long the ridiculous hold time is). They advertise a 30-day cancellation policy. However, to cancel, they insist you call their customer service which involved a 30 minute hold. Then a discussion with their cancellation department. Then you need to complete a form. Then you need to fax in this form. Funny that signing up only involves a button click. Support (Jonathan Kim x5288039 12/2019) didn't call me back for days on a timely setup issue. Then when I finally got hold of him, he lied and said they had called back multiple times on the 1st day. Hmm - guess my voicemail and phone log both don't work.
(Note: if you doubt this review, try to call their customer service before you signup and see how long the ridiculous hold time is).
They advertise a 30-day cancellation policy. However, to cancel, they insist you call their customer service which involved a 30 minute hold. Then a discussion with their cancellation department. Then you need to complete a form. Then you need to fax in this form.
Funny that signing up only involves a button click.
Support (Jonathan Kim x******* 12/2019) didn't call me back for days on a timely setup issue. Then when I finally got hold of him, he lied and said they had called back multiple times on the 1st day. Hmm - guess my voicemail and phone log both don't work.
Business owner's do not go with this company. Everything from process and service is horrible. I worked with and they have done a very bad job in every aspect I can think of. The only reason I didn't leave sooner is due to the fact of my busy schedule.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.