I placed an order online and the suite never arrived. I sent an email to their "customer support" center and it was never answered. No one ever picked up the phone. Now I am out $50 and can't get a hold of anyone at this company. What a scam.
I was going on holiday and decided to order some swimsuits on line. I came across the website while doing a general google search. Using their catalogue and sizing charts, I ordered four swimsuit (dress style). Although they claim to be based in the USA, the suits arrived from China. All four suits were way too small for me - I could not even get them on. I double checked the sizing tags which indicated the size I had ordered. I went back to the website to review the sizing charts which assured me I had ordered what they told me to. I had to pay for return shipping which cost me $30. They also deduced 18% restocking fee from my refund. This transaction cost me $50 and I have no swimsuits. I don't think any of their refund policies are dodgy, but rather since the swimsuits were so tiny and not even close to fitting me, I wonder if actually selling a suit is a goal of theirs, but rather just to collect the 18% from each customer on return. Seems like an easy way to make money for doing nothing. Buyer beware on this one.
I bought 2 suits way back for my daughter. She loved them and we got multiple compliments. If still available I would order from them again
Tip for consumers:
Would like to shop with them now
Products used:
Swimsuits
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.