TekRefurbs.com

I am a physician with a small practice. I have used a Dell laptop for 10 years for all of my notes. I also use a docking station in the office so that I only have to make one connection. I then almost always take my laptop home at night.

My old docking station stopped functioning and so I ordered a refurbished docking station with the same identifying name on E-Bay from TekRefurbs. It was the same price as buying just a used article from any one of a number of unknown individuals on the same site.

When the docking station promptly arrived, I eagerly connected all of my cords and laptop to it. I now found that my external monitor was not "seeing" the laptop. My friend and IT expert had me look on the back of the station. My old docking station had grey or black USB ports. The refurbished equipment had blue USB ports. In my ignorance I did not know that the blue ports indicate USB 3.0 versus my old system was/is USB 2.0.

I reluctantly emailed TekRefurb through the E-Bay website and told them about my problem and that I would need to return the docking station. I expected to receive back an email with appropriate instructions. The next morning I did receive an email from them but the email stated that my purchase price would be refunded withing 5 working days and to forget sending back the station.

The price for this equipment was minimal but the immediate action on the part of TekRefurbs to refund the money with no further questions spoke loudly to me of integrity. I would happily deal with this company in the future.

Purchased a PC for $506 on July 6,2021. Also bought a $25 extended 1 year warranty. It went bad in December. Thank goodness I bought the extra warranty. I called and left a very specific message about my problem. No response. Sooo, I sent an email about my problem. No response. Just paid $329 to get a replacement for the bad 1TB SSD. Had to buy a 500MB because of the costs. They sold me an extended warranty. I totally understand about the SSD going bad. I do not accept their behavior regarding the extended warranty. This shows how little respect they have for us. They deserve my distain and a bad review for stealing from me.
Also they don't tell you that the wifi connecter is a Chinese dongle that came apart in my hand and had to be replaced immediately and that there is no Blue Tooth.