Temple & Webster

I have recently moved home and spent circa $1000 on Temple & Webster. I understand that not all products are delivered together as they come from different suppliers HOWEVER I do not understand that I should buy 3 pendant lights and ONLY one should arrive. Ten days ago I paid a Handyman to put up the pendant lights however when he opened the box we only had 1 pendant. I have contacted them numerous times but still do not have an answer, I paid for 3 lights and find the service from this company SHOCKING and I will never buy from them ever again.