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Just received my Delta shower system and its incredible! The service is weirdly good. Not like your traditional online companies. I was updated constantly and had the tracking information by the end of the day! Merchandise arrived in good condition and was sealed (as promised). I cant wait to order more from this company and I think its DEFINITELY worth shopping with them over the other guys. Headache avoided!
Just received my Delta shower system and its incredible! The service is weirdly good. Not like your traditional online companies. I was updated constantly and had the tracking information by the end of the day! Merchandise arrived in good condition and was sealed (as promised). I cant wait to order more from this company and I think its DEFINITELY worth shopping with them over the other guys. Headache avoided!
I was shopping around online for a Delta T4767 Ara Roman Tub Trim with Hand Shower and stumbled across this website because they had the best deal. This item was not in stock and took about 2-3 weeks to receive and ship. I was really pleased with their customer service team, they E-mailed me every other day with an update. Once the product shipped, I received the tracking information and it came to my house the next day! I would strongly recommend this company and will definitely shop with them in the near future.
Shopped with this company for a new bathtub and they were amazing. The price was significantly lower than everyone else online and I had my merchandise delivered to NY in 5 business days. Very happy with this company, especially their level of communication. Would strongly recommend their products and services.
This was my first time shopping with thekboutlet. My products arrived in excellent condition, on time, and I did not encounter any issues. I spent hours comparing prices, restocking fees, and return policies for Brizo faucets. Thekboutlet had unbeatable prices when compared to other online stores and local brick/mortar home improvement stores! Highly recommended company.
I bought a dreamline shower door from this company and I can't say enough nice things about them. They were very knowledgeable about the products they sold and I got it for an incredible price. The item I ordered was on backorder everywhere, but I decided to wait it out with this company because they had the best online deal. I got my merchandise yesterday in good condition and it will be installed tomorrow, so I cannot complain. Very good experience shopping with this company and I would recommend them!
It was our first time ordering from the KBOutlet and the entire experience from placing the order to its delivery was fantastic! Extremely efficient customer service representatives who personally follow-up and answer any questions (Thank you Paul N!) What a difference compared to ordering from big and well-known stores - the KBOutlet team makes you feel an important customer! Great store, prices and people! Thank you
I ordered a Delta faucet for my kitchen and the delivery was extremely quick. I got my merchandise in 2 days! The product has been installed in my kitchen and is functioning beautifully. I really enjoyed the fact that the customer service team was always nice and provided me with my tracking information by the end of the day I placed my order. I will be re-doing my bathroom soon and thekboutlet can definitely expect my business. Thanks to everyone helping me get my kitchen faucet.
I initially had difficulty actually placing my order, however by using a sales representative, my issues were quickly resolved. I always do a lot of research on price and shipping before buying. These guys had great reviews and outstanding prices! Thekboutlet is incredible and my experience was top notch. I was very impressed on the packaging. There was no way my tub was going to be damaged by mishandling.
Needed help purchasing a shower door for my home and I stumbled across this company. They spent an hour on the phone with me, explaining what I should purchase and asking me and my contractors questions to ensure that I purchase the right product. I had a great experience with these guys and received my merchandise about 5 days later. I had a great experience with this company and I hope you do too.
Hands down, best kitchen and bath shopping store on the internet. My items were back ordered, but i was okay with this because it was back ordered everywhere online. The deal i got was insane, so i didn't bother going elsewhere.
Customer service updated me weekly and i have now received my products. Highly recommended, shop with this company!
Ordered a Brizo shower system for my bathroom and the prices were unbeatable. I had a wonderful time shopping with this company and they were extremely knowledgeable. Amy guided me through the entire process and was able to inform what i was missing. I got everything in roughly 2 weeks (because the color I needed was special order)... No complaints, 5 star service.
I live in the UK and really wanted 2 Hansgrohe Faucets for my home.
They are very expensive here, so I thought I may get these on my trip to Philadelphia.
I was able to order these in advance and pick them up from their location!
I got the faucets and they are beautiful! I have now arrived home and am installing the products as we speak.
I think this company is very reliable and I would strongly recommend this company to my friends and family.
Safe shopping all!
Had such a great experience dealing with Paul, he made the impossible possible and removed soooo much stress from us as we were planning out our bathroom. Thanks for the wonderful experience.
Shopped with this company because I did business with them in the past. Ordered a Brizo faucet for my kitchen with the touch smart technology and I love it! Was super easy to install and fun to use for the family. Highly efficient, unbeatable prices, and just an overall happy shopping experience for me. I dont think I would every buy something for my home from another company. These guys are doing it right, already brought them numerous customers.
So, after ordering a shower enclosure from Lowes a month earlier and being told 3 days after it should have arrived that it was on back order for another 3 weeks, I started freaking out. I'm not sure how TheKBOutlet received my contact information, but I'm sure glad they did, because they researched alternative shower enclosures similar to what I was looking at, sent me links and prices to compare, and rushed the processing of the order and had a new shower at my door in 5-6 days. What's even better is that given my circumstance of needing this shower immediately due to a renovation job, they contacted the manufacturer directly and pushed my order ahead of 277 other orders and saved me 2-3 weeks of waiting. Paul N. At The KBOutlet made me a priority and continued checking in until I had the shower in hand. Overall a great experience and would definitely check back here before ever considering another big box store again. Thanks so much!
Ordered a new kitchen faucet for my home and they had the best price I could find. Great customer service, kept me updated throughout the entire process.
Paul N. Was incredibly helpful in making arrangements to expedite my order, and communicated throughout the process. I cannot say enough positive things about the customer service I received!
Really pleased with the services rendered by this company. Communication was very high quality and I received my merchandise as advertised in the 7-10 business days. My item was not a stock item, so it had to be ordered. But with my deadline, it was okay so I didnt mind and took advantage of the great deal.
Almost ordered the wrong finish, but a sales representative asked me if I wanted Stainless Steel rather than polished nickel. Apparently customers (like me) think that it is Brushed, by the polished nickel tone has a yellow tint. Glad I listened and they saved me the hassle of returns.
I ordered my kitchen faucet from KB and I absolutely love it. I couldn't have been more impressed with the customer service and quality offered by this company. I would definitely recommend ordering from here for any of their products. You won't be disappointed!
I had a really easy shopping experience with this company. They updated me on my ordered 4 times in one week and contacted me when it was delivered. High quality service and my product was great.
I shopped here for a Dreamline Shower door and although my initial product arrived damaged, they had a replacement product out to me in 24 hours. The replacement has arrived and it is in perfect condition. I am very happy with their services and would recommend them as a trusted retailer.
Services left a smile on my face! I am older, so it takes a little time for me to figure everything out on the computer. Sales representative took the time to thoroughly explain everything! I am very happy with this company and I am glad I chose them over the competitors.
Ordered an Anzzi kitchen sink and I was very pleased with the services rendered by this company. Got my product within a week and for the lowest price online. I couldn't be happier with the product and the services. The sales representative new the product well enough to answer all of my questions and that's all i could ask for. I would definitely recommend this company
I appreciate that this website has more information available about the product you're planning to buy than other websites do. I wouldn't have found a product-demo video online if I searched for it myself. However, if you're like me and have a ton of questions before buying something pricey, give customer service a call or shoot them an email. I spoke with Paul and he explained to me the differences between two EAGO tubs that I couldn't decide on. I ended up choosing the EAGO AM195 and could not have been happier with my decision. After-all, those LED lights make the water look so soothing. I will definitely shop again when I refurnish my basement bathroom. A+++
TheKBOutlet - The Leading Dealer Of Luxury Kitchen & Bath Products. Also, The Home Of The Highest Rated Customer Service & Best Online Deals.
One of the most challenging issues customers face when committing to online purchases, is atrocious customer service. Many of our online competitors lie, steal, and simply do not care about you after the transaction is placed. We are NOT that company and never will be. We strive to bring you the best deals, but the best service as well. This is why we are ranked 10/10 on our review platforms. We sacrifice ourselves to ensure a stress-less transaction for you every time you do business with us. This is the main reason we are expanding this rapidly, our customers are happy and that's what matters most.
Don't waste your time shopping with online retailers with nightmare reviews, time is precious and we are not here to waste yours. Our favorite word is "transparency," and the information provided to you is straight forward. There are no runarounds, there are only positive outcomes.
We hire the best. Unlike some of our competitors, we do NOT outsource our customer service. All of our sales representatives are trained in design and product information. We will guide you on your purchases and diligently answer any question you may have. We spend hours writing blogs to answer your frequently asked questions and are always expanding our knowledge. If we don't know the answer, we will do our research and find out. Our customer service representatives are trained to respond quickly, effectively, and share the love we have for our company with you. Our team members and customers alike are one big family and we will do everything necessary to ensure your happiness.
Call us old fashion, but we care about every person that chooses (and not) do business with us.
We started our business in 2011 and will continuously grow with our customers.