The Original Fly Orb has a rating of 1.3 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases.
No positive highlights yet
Our flyorb broke immediately - the light string broke off and tangled in the propeller. I've contacted to company multiple times over the last few weeks without response despite their website saying they respond promptly. They also claim a 30 day return policy however it's pretty hard to return if no one will respond. Knock offs from Amazon probably would've been the better way to go. Had high hopes for this but super disappointed.
Our flyorb broke immediately - the light string broke off and tangled in the propeller. I've contacted to company multiple times over the last few weeks without response despite their website saying they respond promptly. They also claim a 30 day return policy however it's pretty hard to return if no one will respond. Knock offs from Amazon probably would've been the better way to go. Had high hopes for this but super disappointed.
I purchased 2 of the flying Orbs for my boys for Christmas, and one of them came broken and they say on the website that they would do refunds or exchanges and also that they would be so fast at contacting you back. However they have Not messaged or emailed me back. I do believe they are scammers and they give you junk crap that doesn't work! Please beware that you may pay for something that comes broken!
I thought buying from the original flying orb ball website would insure that I would be buying my grandson the best there is because there were so many to choose from but I should have read reviews first. What a waste of money. Within 10 days of him opening it up for Christmas it quit working and I haven't been able to get anyone from The Original Fly Orb company to answer my emails. DO NOT TRUST THIS COMPANY
I've never written a negative review for anyone or anything before this. However, I bought one of these things for my Godson. The first time he used it, pieces came flying off of it. I have been emailing this company for weeks now. There response has been vague and useless. I should have stuck with Amazon at least they have respect for there customers and try to work things out. Never, Never buy from this company!
I thought this would be a fun gift, I wasted $68.
One was broken before I even opened the box. The other one broke with in five minutes, no control over where it goes,, It slams into everything.
Cheap plastic toy, Grandson was so disappointed.
I Tried to get a refund and got nowhere.
Be very careful ordering from this company. I ordered two of these and the next day tried to cancel realizing my grandchildren already had been given these last Christmas and one broke within minutes, and the other within two weeks.
I have now contacted them four times trying to return the unopened boxes with not even one response from them. They do not show a phone number for you to contact them only email.
Total fraud. Do not buy them!
Very unhappy. I purchased three for Christmas, one was given, the other two this weekend. I purchased in September because I thought they were so cool, but inferior they are. My granddaughter received the broken one. I fear the other two are broken as well. Unfortunately, I didn't set them up, I just wrapped them. Customer service said they cannot help because it's past 60 days. I won't recommend or purchase these again. I could be out 80 dollars, totally unacceptable especially for such paltry products. Seriously these are probably worth 3 bucks. Don't waste your money
Tip for consumers:
That they would not honor return of defective merchandise.
So, this thing got me and my family laughing hysterically trying to use it, but it doesn't stay charged for 30 minutes, not even 10 minutes. It takes longer to charge than it works for. It flys for about 5 minutes. I got 2 thinking "the original fly orb" was legitimate because they had their own website. It's pretty scammy. Im especially upset that it only lasts 5 minutes. They say it's supposed to take 15 to charge and fly for up to a half hour, but it also says 10 minutes in the manual. It only lasts 5 though. The plastic cage is extremely flimsy, but it protects the blade I guess. Its extremely fun, I just wish the company weren't complete liars. And also, if you try to tap it with your shoe and have it return to you, it doesn't work. It turns itself off. I was so excited for this thing, I figured technology has advanced a lot but I guess it was just too good to be true.
My Flying Orb was broken when I received it so it never charged at all. I have reached out to the company via email (there is no phone number) and absolutely no response. Save your money do not buy this product!
They say their product is the original and everything else is a knock off. They claim they have a 30 day return policy satisfaction guaranteed. They just don't respond when you have an issue. No phone number to call. The flying orb is cheep and came broken. Hopefully future customers read all these reviews.
I requested a return and refund, using the method shown on the website. No response after at least 10 tries.
I received my orb 3 weeks after I ordered it. When trying to test it out for the first time, the directions say to shake it once. So I charged it. The only way to turn it on was an extremely small button on the top. When I pushed the button, it went flying out of my hand and hit the wall. The propeller stopped working and when I reached out to the company, they're refusing to assist in either repairing or replacing it. STAY AWAY FROM THIS COMPANY!
Tip for consumers:
This company does not stand behind their product. Buyer beware.
1st) off LIE about 2/3 day shipping
Took almost 3 wks to receive after paying for 2/3day shipping!
2nd)NO ONE ANSWERS EMAILS
3rd) finally received the balls an the fan is broken
Company never replies back. Filed a complaint with my credit card company for funds to be returned..
I wish I would have checked the reviews first. You cannot call them and I emailed several times with no response to make a return of 2 balls for $50. A scam!
Ordered 12/14. I was promised the order would arrive by 12/21. That didn't happen. Order was never shipped and it still sits in Chandler, AZ, according to a useless USPS tracking number. It's 1/5 now and they've not responded to any of my 7 or 8 emails. Of course, there is no phone number.
This company has burned so many people that they should be charged with fraud.
I have had to file dispute with my bank to get my money back.
Do NOT use this company.
Bought 2 of these for grandchildren, they loved playing with them for the 15 minutes they worked. You would think since they are designed to throw and play with they would be more durable. What a waste of $60 and disappointment for my grandchildren
They shouldn't be in business. Product is terrible with no response to questions. 1 star rating is too generous!
I bought 2 of these as Christmas gifts. I did receive. The product is very fun to play with, but are cheaply made and both broke with the first day of use. LED light strip broke with both making them unusable (see photo). Multiple emails to customer service with no reply. Left a review on their site which I'm sure will not be posted as only positive reviews are listed which are probably fake. Would strongly advise against any kind of purchase with this company.
After multiple delays we finally received the order three weeks after Christmas. Ok...fine. I can deal with that...things happen. We went a different direction on the gifts. Now we want to return the Orbs but no one responds. Their "Contact" email appears un-monitored. During the delay we sent emails to get updates but no response then either. There are lots of other options out there...I would go with them.
Ordered and paid for item Dec 26,2022. Have not received delivery as of Jan 15,2023. Company provides no phone number but I have sent 3 emails using their website and received no response. Sounds like a scam to me. They advertise they ship from AZ and not China and item is delivered in two days. Last time I checked, Dec 26 to Jan 15, a little more than 2 days. Contacting bank today to see if I can get my money back. Don't recommend purchasing this product from this Company.
Took a month to get them and had to pay a extra five dollars because package labels were incomplete. They don't work properly and good luck getting in touch with customer service. I've emailed them five different times and all they did was send me the same tracking number that shown my product hadn't moved for weeks...same thing I was asking questions about. Not helpful at all. Huge scam
Promised 2 day shipping in middle of December, product sat with a label, unreceived, in Chandler, AZ for almost a month. My credit card won't refund because it shows it was delivered a MONTH later?! We contact edthe company for WEEKS asking about our product, which failed to arrive as advertised, and never ONCE got a response! They are a complete and utter scam - fraudulently advertising! Shame on your company.
I ordered from this website 12/11 and after a week has passed, I had not received any communication about my order since the original order confirmation. I emailed them on 12/17 asking for an update. Today is 12/20, and I received no response to my inquiry. Now after seeing other negative reviews on this site, I'm convinced this company is a scam. Now I have to go through the trouble of reporting fraud to my credit card company and scramble to find another Xmas gift for my nephew. DO NOT ORDER FROM HERE.
I should have read the comments before purchasing this. Ordered 12/10/22, told it would arrive for xmas. Received it on 1/6/23. The company didn't respond to my emails about delivery, so i got my nephew a similar one on amazon which arrived before christmas. Trying to return the unopened one to original fly orb and have sent no fewer than 5 emails. No response. So i'm stuck with this thing, and given the bad overall experience, am hesitant to give it to someone for a birthday present cause i'd say the percentage is high it won't work.
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