Thetatteredteddy

I was looking for organic camilla oil and I found this particular web site doing a google search. I sent an email to the seller via her web site stating that I preferred my skin care items; should I order from her to be in glass jars. This seller responded by email and stated that it would be no problem. I placed an order and after 9 days I had to contact the seller to find out the status of my order. I never received a shipping confirmation email. When I finally received my order the seller did not put one of my items in the glass container as requested. This seller and I went back and forth many times by email. As of this date the seller refuses to send me what I ordered and refuses to accept the return of the shipment for a refund. I am in the process of filing a complaint with the BBB and starting the dispute process with my bank to recover what I paid. Beware of this seller!