Thetravelmakers.us has a rating of 4.3 stars from 3 reviews, indicating that most customers are generally satisfied with their purchases.
I purchased two tickets with them, flying with Air Canada. On the day of the travel, Air Canada cancelled our tickets, sating Travelmakers did not issue the tickets correctly, and we were scammed. All our travel plans were ruined. The travel was to happen during March break (March 12-18).
I am yet to receive the refund from Travelmakers. All attempts to reach them over phone or email have been futile. Have sent several messages. Have asked my credit card provider to file a complain/ refund. I am so regretful that i trusted Travelmakers.
Products used:
Direct purchase from air canada
Nathan is the most helpful, patient awesome guy that helped me with my mixup. With out him my trip would have been a disaster. Nathan made it all good I thank god for putting Nathan on the phone to help me he is the BEST! He needs a raise!
Dear Aaron,
We were thrilled to read your 5-star review of our service. We are glad you had such a positive experience with our representative. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you for your feedback!
Regards
The Travel Makers
Estimado Juan Carlos,
Nos alegra que hayas tenido una gran experiencia con Thiago y que podamos ayudarte.
Gracias por ser nuestro cliente.
Saludos
PCM Travels