This website seems to be closed. Find similar businesses
  • TicketsToCash

TicketsToCash

Is this your business?

Overview

TicketsToCash has a rating of 1.2 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. TicketsToCash ranks 372nd among Tickets sites.

  • Service
    12
  • Value
    9
  • Shipping
    5
  • Returns
    7
  • Quality
    10
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
How would you rate TicketsToCash?
Top Positive Review

“Great Customer Support”

Nelinda B.
3/17/22

I was new to selling tkts online. It took several emails between CSRs and me to finish the listing process. They were extremely patient and helpful.

Top Critical Review

“Seller beware!”

Robert K.
5/27/22

Seller Beware! Bottom line: they never put our tickets for sale! This is an extremely poor process or an outright scam. Can't talk to anyone. They won't respond to emails. It is the day before the concert and tickets are still not listed. It is well after the date they said they would list them ( in writing). Nope! Did not do it. Blatantly ignoring everything. Does anyone know if I have any recourse other then giving them a bad review?

Reviews (22)

Rating

Timeframe

Other

Thumbnail of user robertk2846
1 review
9 helpful votes
May 27th, 2022
Verified purchase

Seller Beware!
Bottom line: they never put our tickets for sale! This is an extremely poor process or an outright scam. Can't talk to anyone. They won't respond to emails. It is the day before the concert and tickets are still not listed. It is well after the date they said they would list them ( in writing). Nope! Did not do it. Blatantly ignoring everything. Does anyone know if I have any recourse other then giving them a bad review?

Service
Value
Shipping
Returns
Quality
Thumbnail of user jennifers4524
1 review
4 helpful votes
September 8th, 2022

I'm Extremely dissatisfied! Absolutely No help or way to talk to anyone. They are affiliated with Big Stub-who advised me to sell my tickets through them' but I can't get any help from them either and No way to see if my tickets have sold because it won't even let me log in because it says that my email is already used for Big Stub but I listed my tickets with ticket to cash and it honestly seems like Big stub and ticket to cash are working together to rip people off!

Thumbnail of user abriannac16
1 review
3 helpful votes
December 12th, 2022
Verified purchase

I sold 8 ticket for an event and never received payment. They sent me emails and screenshots "showing" they sent an eCheck payment via PayPal but PayPal has no record of this payment. When I try to request the funds via PayPal and type in the email address I have been corresponding with "*******@tickettocash.com", it comes up as Daniel Ruiz Jr. Rather than a company name. There is no customer service phone number and they're no longer replying to my emails. DO NOT USE THIS SITE

Thumbnail of user nelindab
1 review
2 helpful votes
March 17th, 2022

I was new to selling tkts online. It took several emails between CSRs and me to finish the listing process. They were extremely patient and helpful.

Products used:
Selling tkts online

Service
Quality
Thumbnail of user patrickm1340
1 review
5 helpful votes
July 30th, 2021

This is by far the $#*!tiest Ticket place ever! My "Ticket" said it was $51.00 even right!? Hell no they charged me $111.94 for it and refuse to call me or even contact me! So I called my bank and now they want me to get proof and stuff which I have so I guess how well they like being dirtbags after this one! Would not recommend this site at ALL!

Thumbnail of user susang2400
1 review
5 helpful votes
October 11th, 2021

I tried to sell tickets on their platform and they changed my listing to pending 3 days before the event requiring an upload of the receipt for my purchase of the tickets but there was no way to upload the receipt. I called and left multiple voice messages (including on their 48 hour emergency line), sent multiple emails (with the receipt attached) and contacted them on their site based contact form. Never received a reply. The event passed and my tickets weren't sold because they were never visibly listed! P. S,, Still haven't received any response from them... Stay far away from this incompetent excuse for a company.
I really wish there was a way to rate them with negative stars!

Tip for consumers:
Don't use this site!

Products used:
Tried to use ticket selling product.

Service
Value
Quality
Thumbnail of user rockystpc
1 review
0 helpful votes
January 11th, 2024

I DO NOT like giving bad reviews but this is something very sketchy! BEWARE and watch the numbers all the way! Terrible customer service! Ticketmaster, Stubhub, nor SeatGeek have ever been so useless!

Products used:
None

Service
Value
Returns
Quality
Thumbnail of user pkgagich
1 review
0 helpful votes
May 2nd, 2024

Scam! Do not use them to buy or sell tickets. They take your money and do nothing to assist afterwards. I have a 1 star to make a statement but they truly deserve a 0. Buyer (or seller) beware!

Tip for consumers:
Any assistance whatsoever

Products used:
Concert tickets

Service
Value
Shipping
Returns
Quality
Thumbnail of user angim15
1 review
2 helpful votes
July 5th, 2022

I bought some tickets to a show and the price jumped from what it showed each ticket was right before checkout. So I accidentally bought them way overpriced and the website says "100% money-back guarantee" which is BS! I contacted them to return my tickets and they said the only way to get my money back is to list them on the website and hope someone buys them! SCAM I hate this website.

Tip for consumers:
dont use it man

Products used:
Tickets

Service
Returns
Thumbnail of user hollyp26
3 reviews
2 helpful votes
April 9th, 2018

I purchased tickets for a show in Birmingham Alabama, for April 16th. And this was back in December 2017. Something came up that changed my plans. I went through Ticketstocash on March 17th setting up my account which was very easy, and March 21st I received an email stating the tickets were SOLD. I will receive a check one week from the show date. With Ticketstocash in place to sell your tickets for you, you do not have to purchase the additional insurance for tickets, saving yourself more $$

Tip for consumers:
The website takes you step by step if you ever need to use it.
You make the choice of Check, or Paypal to receive your funds.

Thumbnail of user stevea1721
1 review
2 helpful votes
December 15th, 2022

In order to resell tickets through TTC, they make you promise to not try sell them through any other venue.
I trusted their promotional materials that claimed they'd do a good job reselling them for me (for a hefty slice). Although I was confident that I could sell them privately, I trusted them as professionals to do a better job, quicker than me.
They failed, 100% to sell my tickets, and now I've lost $500 because of having trusted them.
I'm furious for their having misrepresented their services as being trustworthy.

Service
Thumbnail of user adamf644
1 review
4 helpful votes
April 15th, 2022

Don't sell your tickets on this site. They will ask you to accept a 15% seller fee which is totally fair. What they don't tell you is they reserve the right to mark up the tickets you are selling to a higher price than you listed so they can try to make more money off the sale while assuming none of the risk that the tickets might not sell. Site is a fraud.

Service
Value
Quality
Thumbnail of user evans662
1 review
6 helpful votes
January 6th, 2022

I cant believe that I had the SAME EXACT problem as everyone else. I called their "emergency hot line" several times. No one ever returned my call. I emailed several times, and no one ever responded. I had tickets for a sold out show... and they couldnt sell my tickets for BELOW cost... and i gave them TEN DAYS to do so? And they didnt even list my tickets for almost a week? I am going to do my best to take them to small claims court. I am out almost $300. Anyone want to join me?

Thumbnail of user emilyt165
1 review
3 helpful votes
February 21st, 2020

These guys have no freaking clue how to run a business. I bought tickets initially for a KISS concert which was rescheduled. It took forever to get the tickets rescheduled. Then when it does get rescheduled, I tried to cancel my subscription with them, cause my husband wanted to go and they were all. You can't do that and you will have to pay for the other tickets we are going to find for the customer you didn't let have the tickets.
So basically they force you to take the deal, then you can't get the money until three days after the F***ing event. They are so F***ing useless, I just wanted to get my money back... NOW, not 6 months in the future.

Thumbnail of user tammys394
1 review
3 helpful votes
March 26th, 2020

This site has horrible customer service, ridiculously high add on fees and their ticket prices are higher than any other resell site!

Thumbnail of user tammyreye
3 reviews
0 helpful votes
October 26th, 2023

Don't list your tickets in Tickets to cash is a scam. They never list your tickets and you will never see your money! Very sad and horrible experience! Is terrible to have your money stolen by crooks like that!

Thumbnail of user brianm2452
1 review
1 helpful vote
October 14th, 2021

Tried to use service for tickets i could not use. Listed tickets 2 1/2 weeks prior to event. Trickets remained pending for over a week. Emailed customer support for assistance and received no help. Deleted my tickets to sell on my own 2 days before the event. Site is a joke

Products used:
tickets

Service
Value
Shipping
Returns
Quality
Thumbnail of user marys6842
1 review
0 helpful votes
March 12th, 2024

Horrible... charged me $57.00 each for tickets that cost $10.00 - I am an elderly lady that was only trying to purchase tickets for an event. When I called after I found out the tickets were only $10.00 I was basically told they are a third party and to bad, so sad.
Don't use them/.

Tip for consumers:
Will never order from here again.

Products used:
purachased tickets to an event.

Service
Value
Shipping
Returns
Quality
Thumbnail of user josephtumelty01
1 review
0 helpful votes
February 23rd, 2024

I got no help I called, emailed, called only 48 hours nothing no help so I'm out 300
Thanks so much. Ko

Thumbnail of user steved1961
1 review
0 helpful votes
September 21st, 2023

I tried to list some tickets on this site. They e-mailed me and told me that the venue required the original.pdf copy in order to get in the site. Here's the catch, they don't issue.pdf tickets. You just print from their website, and you get in with paper copies all the time. I told them that wasn't the case, and they told me that I was correct, but that their policy was you had to send the original.pdf copy, not a printed copy. I told them that there was no way to do that, and then told them I would list them on stubhub. They sold 5 minutes after I listed them. Oh, and they sat on my listing for two days before they told me what I had uploaded was not correct.

Service
Value
Quality
Thumbnail of user nancya90
3 reviews
6 helpful votes
October 2nd, 2021

I made the mistake, THE BIG MISTAKE, of doing business with this company. NEVER AGAIN. I've emailed them SEVERAL times. NO RESPONSE. I lowered the price on my tickets (I was trying to sell), but they never lowered the price on their site. Their add on fees are higher than anyone else's and when I tried to get a refund because I had Covid and am afraid to go to the concert, they told me that wasn't a good reason to get a refund. I even bought the insurance. My daughter bought tickets to the same concert through ticketmaster, NO PROBLEMS. Her money was refunded, no questions asked almost a year ago. When Covid was high. Now, I'm wondering. Can I give this site a negative star review?

Tip for consumers:
DON'T DO IT!!!!!

Products used:
Could not use my purchase

Service
Value
Shipping
Returns
Quality
Thumbnail of user kendys1
1 review
6 helpful votes
August 21st, 2019

I purchased tickets from Event Tickets, and when I said I couldn't go, they said they could put it on Tickets to Cash. I just received a phone number, nothing else. I did not hear back from them. Now, I tried to phone them, and you cannot get someone to talk to. Plus, I tried to create an account, and it said that I already had an account.
Long story short, this is a sister company to Event Tickets. Very poor service and information. I would not recommend this service at all.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about TicketsToCash?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

1.2
22 reviews
Have a question about TicketsToCash?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business