• Touch Dolls

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Overview

Touch Dolls has a rating of 3.6 stars from 5 reviews, indicating that most customers are generally satisfied with their purchases. Touch Dolls ranks 2009th among Women's Clothing sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Touch Dolls?
Top Positive Review

“Lovely fitted red dress!”

Kemi N.
2/26/22

I bought a Red Digger Midi dress of size M on Touchdolls recently and I got it promptly delivered. The dress was a perfect fit and looks so beautiful on me. Would definitely stop over for another purchase soonest.

Top Critical Review

“Shipping/responsiveness…. Tried to rate "0 stars" but I had to select something”

Erin L.
5/17/23

I decided to purchase from this websit due to fast shipment comments. I purchased a dress on May 7th and payment processed by my bank on May 8th. Today is May 17th and my dress is just now showing a shipment date of todays date of May 17th. I tried reaching out by email and chat to the business and was very unsuccessful with speaking to anyone about my experience or order status. I will Never order from this business again…. Poor customer service at its finest! I hate businesses that won't even respond after you've spent money with them just to check on the status of your purchase. Keep in mind at first my order status was not showing at all—— but my acct was charged and per their website it states to check order status input your email and order# to check status but it was unable to find my order# ‍

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user kemio2
19 reviews
3 helpful votes
February 26th, 2022

I bought a Red Digger Midi dress of size M on Touchdolls recently and I got it promptly delivered. The dress was a perfect fit and looks so beautiful on me. Would definitely stop over for another purchase soonest.

Products used:
A beautiful red dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user deirdres13
7 reviews
13 helpful votes
July 15th, 2020

Shipping takes way longer than advertised on their website and as of June and July 2020 customer service is lacking to say the least. Items will arrive, just takes over a month and this store in Florida, US. Hopefully management will hire more customer service reps to assist in the alleged high volume of e-mails etc. In the end of my case, management did resolve the issue which is why I changed my initial one star review to three.

Thumbnail of user yeseniag61
1 review
1 helpful vote
September 7th, 2022

A spectacular dress, comfortable, perfect size, super comfortable, great, the best quality I give them more than fascinated with this dress at 1000x1000. Size S

Products used:
dress

Service
Value
Shipping
Quality
Thumbnail of user long.erin03
1 review
0 helpful votes
May 17th, 2023

I decided to purchase from this websit due to fast shipment comments. I purchased a dress on May 7th and payment processed by my bank on May 8th. Today is May 17th and my dress is just now showing a shipment date of todays date of May 17th. I tried reaching out by email and chat to the business and was very unsuccessful with speaking to anyone about my experience or order status. I will
Never order from this business again…. Poor customer service at its finest! I hate businesses that won't even respond after you've spent money with them just to check on the status of your purchase. Keep in mind at first my order status was not showing at all—— but my acct was charged and per their website it states to check order status input your email and order# to check status but it was unable to find my order# ‍

Thumbnail of user luisas36
14 reviews
1 helpful vote
February 4th, 2022

I bought myself this dress on the site. The shipping time was long. But overall I was happy with the purchase!

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