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Tougg has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
ABSOLUTELY SHOCKING CUSTOMER SERVICE AND COMMUNICATION! DO NOT BUY ANYTHING FROM THIS SITE! THEIR BOOTS ARE FAKE AND FROM 'CHINA' NOT FROM 'AUSTRALIA' LIKE IT SAYS ON THEIR SITE! THIS COMPANY IS FAST ENOUGH TAKING YOUR MONEY OFF YOU BUT NO GOOD IN COMMUNICATING TO REFUND CUSTOMERS! I SPENT £86 ON A PAIR OF FAULTY FAKE 'UGG' BOOTS WHEN I RECIEVED THEM THEY WERE SHOCKING! EVEN THE LABEL WAS GLUED ON UPSIDE DOWN... I AM 8 WEEKS DOWN THE LINE AND HAVE RECEIVED NO FEEDBACK AS TO GET MY MONEY BACK (PAYPAL ARE NO HELP EITHER) IT COST ME £25 TO SEND THEM BACK TO CHINA AND NOW I HAVE NO BOOTS AND AM NOW £100+ OUT OF POCKET -FRAUD!
ABSOLUTELY SHOCKING CUSTOMER SERVICE AND COMMUNICATION! DO NOT BUY ANYTHING FROM THIS SITE! THEIR BOOTS ARE FAKE AND FROM 'CHINA' NOT FROM 'AUSTRALIA' LIKE IT SAYS ON THEIR SITE! THIS COMPANY IS FAST ENOUGH TAKING YOUR MONEY OFF YOU BUT NO GOOD IN COMMUNICATING TO REFUND CUSTOMERS! I SPENT £86 ON A PAIR OF FAULTY FAKE 'UGG' BOOTS WHEN I RECIEVED THEM THEY WERE SHOCKING! EVEN THE LABEL WAS GLUED ON UPSIDE DOWN... I AM 8 WEEKS DOWN THE LINE AND HAVE RECEIVED NO FEEDBACK AS TO GET MY MONEY BACK (PAYPAL ARE NO HELP EITHER) IT COST ME £25 TO SEND THEM BACK TO CHINA AND NOW I HAVE NO BOOTS AND AM NOW £100+ OUT OF POCKET -FRAUD!
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