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Translate.com has a rating of 4.43 stars from 7 reviews, indicating that most customers are generally satisfied with their purchases. Translate.com ranks 47th among Translation sites.
Our new marketing strategy required market expansion. The main challenge we faced was communication with customers in China. Translate.com Zendesk translation became a great solution. We recommend this service if you need to improve the quality of services and communicate with your clients like native speakers.
DO NOT USE THIS WEBSITE FOR YOUR TRANSLATIONS! They advertise on their website that deliveries for their professional (paid) service is within 2 hours, however when they fail to deliver within this timeframe they claim the 2 hours is only an approximation. I needed a last minute translation and paid them the price advertised on the webpage. They failed to get it to me on time so I was unable to get the permit that I needed the translation for. When I wrote requesting my money back, as they hadn't fulfilled the terms of their contract - this was their response (verbatim). "We understand it. But kindly note that you haven't notified us about your order urgency. Two hours is the approximate turnaround time for translation. Due to this matter, your refund request will be rejected. Regards," I wrote to them twice and gave them 2 opportunities to comply with the law regarding the sale of goods and services - they have absolutely no intention of fulfilling any legal contracts they make - so consider yourselves warned. This is not a professional organization - IT'S AN ONLINE SCAM! Don't throw any of your money away on them. Find another translation service.
Our new marketing strategy required market expansion. The main challenge we faced was communication with customers in China. Translate.com Zendesk translation became a great solution. We recommend this service if you need to improve the quality of services and communicate with your clients like native speakers.
I've always been happy with the translations done by Translate. For a fairly low price this service provides me with high quality human translation of texts into different languages. It is fast and accurate, which is very convenient for my work, since I work with a large number of documents related to medicine. It's quite a difficult subject but I have always been satisfied with translations there.
Translate is a must-have for translation into other languages for my needs. I had used many translators, but I settled on this one already a long time ago and I am always satisfied with its translation. Recently I've switched to a paid version due to complexity of my texts, because it has the option of human translation. Now translation is not instant, it takes a few hours but I don't have to check if it's adequate.
About six months ago, our company decided to expand into new countries. We saw an opportunity for growth for the company in website and ads localization for European countries.
We tried several services for website localization. Translate.com was one of those that lived up to our expectations. We wanted to get an accurate translation in JSON format. Those guys provided German and Spanish translations for the website in a week! Other requested languages they provided within 2.5-3 weeks.
Tip for consumers:
If you want to get translated material with the right TOV and slang, add the note to the translator. And contact support manager to clarify what you need
I have used their translation services around ten times. I must say it's an excellent service with fast processing of requests. The translators are very polite. I highly recommend giving it a try, it's definitely worth it.
Tip for consumers:
convenient site, there are two types of translation, free translation is machine translation, and human translation is paid
Products used:
translation of texts
I'm proficient in English, Chinese, and Korean, but in my work, I sometimes need translations into German or French. In this regard, Translate has simplified the process of getting translations for me. It's quite easy and fast for me to request a translation from a person. The platform interface is convenient and intuitive, as with all similar services we have all used, and the translation quality is generally higher. The quality of the translations has not disappointed, and I am satisfied with their accuracy, reliability, and preservation of the intended meaning.
DO NOT USE THIS WEBSITE FOR YOUR TRANSLATIONS!
They advertise on their website that deliveries for their professional (paid) service is within 2 hours, however when they fail to deliver within this timeframe they claim the 2 hours is only an approximation.
I needed a last minute translation and paid them the price advertised on the webpage. They failed to get it to me on time so I was unable to get the permit that I needed the translation for.
When I wrote requesting my money back, as they hadn't fulfilled the terms of their contract - this was their response (verbatim).
"We understand it.
But kindly note that you haven't notified us about your order urgency.
Two hours is the approximate turnaround time for translation.
Due to this matter, your refund request will be rejected.
Regards,"
I wrote to them twice and gave them 2 opportunities to comply with the law regarding the sale of goods and services - they have absolutely no intention of fulfilling any legal contracts they make - so consider yourselves warned. This is not a professional organization - IT'S AN ONLINE SCAM! Don't throw any of your money away on them. Find another translation service.
Tip for consumers:
Look elsewhere!
Products used:
Translation service
Gain trust and grow your business with customer reviews.
Professional translation scaled by technology and enhanced by human experts.
Translate.com is a translation software for businesses and individuals, allowing them to translate files (PDF, Word, Excel, PowerPoint, text), localize customer support, and amplify multilingual apps and websites. Trusted by leading companies worldwide, Translate.com localization services help clients overcome global language and cultural barriers and move up in business growth worldwide.
OUR PRODUCTS
– Human translation services for services localization, professional document translation and more.
• Translate.com unites 25.000 native-speaking translators specialized in various fields.
• 60+ language pairs available. We translate from most spoken languages (English, French, etc.) and less common languages (Korean, Polish, Swedish, Vietnamese, etc.).
• Document translation for your text, Word, PowerPoint, PDF, JSON, or other files. Translators can provide retyping/formatting of the translation so it fits your presentation or document fluently.
Our Human translation process enables us to get quality translations and ensure fast turnover. Every translation order passes through three steps:
- Automatic machine translation.
- Post-machine editing by a native human translator.
- Review and proofread by a qualified professional editor.
– Translate.com Machine Translation software allows you to:
• Translate text from one language to another quickly. You can translate more than one or two languages simultaneously.
• Translation in 90+ language pairs.
– Solutions for business
• Zendesk Translation App for multilingual customer support. What you get:
✓ Combination of Machine translation (90+ language pairs) & Human translation (60+ language pairs).
✓ Automated translation sending.
✓ Translation Glossary & Translation Memory.
✓ One subscription for unlimited seats.
• Translation API
Translate.com's API allows clients to amplify their multilingual apps and workflows with a professional translation of web content, applications, documentation, and support tickets.
• App and website localization in JSON file format
