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  • Ball Official

Overview

Ball Official has a rating of 1.0 star from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Ball Official ranks 2548th among Business sites.

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Reviews (5)

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Thumbnail of user phillipw301
1 review
1 helpful vote
September 10th, 2020

I ordered on 8/14/2020 what appeared to be 288 Ball Regular Mason Jar Lids. It was only after I received the tracking information that I knew the product was shipped from China.
I received on 9/9/2020, 6 generic lids. When I went back to the original invoice, I discovered the fine print "6 pcs 2.75" (70mm)".
I would not recommend anyone ordering products from this company. They did not ship what was advertised. They substituted generic for the name brand.

Thumbnail of user michaelw2609
1 review
0 helpful votes
September 20th, 2020

On August 9th, I ordered 6 dozen regular and 6 dozen wide mouth Ball lids, as you can see. I received them yesterday. These are a bag of generic lids. Photo shows the difference in the lids. The ones near the boxes are Ball, the others are what I received. This is a terrible company. If I could give no stars I would.

Thumbnail of user kenh385
2 reviews
4 helpful votes
September 4th, 2020

On August 4,2020 I ordered 180 pieces of Ball regular mouth Mason jar lids. The website advertised 180 lids for $11.99. When I ordered, they added a $5.99 shipping charge and $0.36 insurance for a total cost of $18.34. I received a confirmation e-mail the same day. Later I received a tracking number. On August 19th I received a small envelope with my tracking number. When I opened the envelope there were only 6 unbranded generic lids. When I contacted the company customer support, they asked me to send a picture of the package and the product, which I did. They then responded that I had only ordered 6 pieces, which is preposterous! The confirmation email clearly states 180 pieces of Ball lids.

Thumbnail of user xib
1 review
1 helpful vote
September 8th, 2020

Knock-off china brand not ball as advertised and shipping (from china) took 1 month. Stay away from this scam site, there are USA suppliers for these items and they are honest and have fast shipping. China has failed to grasp the concept of honor, pride and honesty and succumbed to greed and arrogance.

Thumbnail of user ciarar1
1 review
1 helpful vote
September 18th, 2020

Like others, I ordered canning lids (over $90 worth!)--you know, the more you buy, the better the price. I am so disgusted that I didn't do my research. I am usually good about checking on companies, but this time, I goofed. They were for my nephew, who cans hundreds of jars of food every year, and he couldn't find lids anywhere, so I volunteered to order some online for him. As they say, no good deed goes unpunished!

I got a tracking number, and it said the typical stuff--order received, mailing label created, order shipped (from China), order in transit. I thought everything was good. Then today I checked to see where they are, and the website is GONE. Disappeared. Nada. I knew then I had been duped. I will see if I can get my money back, but I am not hopeful. DO NOT ORDER FROM THIS COMPANY!

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