• Unitedstatespostoffice

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Overview

Unitedstatespostoffice.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

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How would you rate Unitedstatespostoffice?
Top Critical Review

“Ridiculous and Totally Unacceptable!”

Brenda T.
3/24/21

This is the second time I'm complaining about the mailboxes at my apartment complex being left wide open for thieves to steal letters and packages. The fact that I was forced to go to the post office in person to complain about the same issue within less than two weeks, is one thing but to be addressed in a disrespectful manner is something else. After having asked to speak with a supervisor, I was told that no one was available. When I asked for a supervisor's name the big fat Precious looking clerk, who usually sits at the first window with the 1980's style mushroom hairdo, on the left as you walk in became really rude. She acted as if she just got finished eating a huge bowl full of nasty and wanted to lash out on the first person who asked her a question. I just asked for the supervisor's name. At any rate, Todd the supervisor came out and took care of everything. At least for now. When I got home two hours later the mailboxes were closed. The first time I complained about the mailboxes being left open, it still was open hours after I got home. Don't know that supervisor's name, I spoke with two weeks ago but at least Todd helped. At any rate, retraining needs to be done for the front desk clerks as well as the mail carriers. No one should be made to feel so secure at their jobs that how they perform it doesn't matter. They are still employed because we the people use their service. They work for us! We don't work for them!

Reviews (1)

Rating

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Thumbnail of user brendat118
4 reviews
30 helpful votes
March 24th, 2021

This is the second time I'm complaining about the mailboxes at my apartment complex being left wide open for thieves to steal letters and packages.

The fact that I was forced to go to the post office in person to complain about the same issue within less than two weeks, is one thing but to be addressed in a disrespectful manner is something else. After having asked to speak with a supervisor, I was told that no one was available. When I asked for a supervisor's name the big fat Precious looking clerk, who usually sits at the first window with the 1980's style mushroom hairdo, on the left as you walk in became really rude.

She acted as if she just got finished eating a huge bowl full of nasty and wanted to lash out on the first person who asked her a question. I just asked for the supervisor's name. At any rate, Todd the supervisor came out and took care of everything. At least for now. When I got home two hours later the mailboxes were closed. The first time I complained about the mailboxes being left open, it still was open hours after I got home. Don't know that supervisor's name, I spoke with two weeks ago but at least Todd helped.

At any rate, retraining needs to be done for the front desk clerks as well as the mail carriers. No one should be made to feel so secure at their jobs that how they perform it doesn't matter. They are still employed because we the people use their service. They work for us! We don't work for them!

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