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Unlockedcells.com has a rating of 1 star from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. Unlockedcells.com ranks 52nd among Unlocked Phones sites.
After two weeks of placing my order, I wrote them to know what was going on. Some days later they wrote a ridiculous justification. After that, I spent days calling until they finally answer. Given that after all that time the order hasn't even shipped, I asked to cancel it and get a refund. They said they were going to do it, but after another two weeks, nothing. This is a scam.
I have received two phones, both of which I had to return because they didn't work, and now the company will not return my money or even talk to me on the phone. They are in total silence and I haven't been able to talk to anyone in three months. They have $300 which I probably have lost now. Don't make my mistake. Communication on the whole was terrible.
Ten days after placing order I still don't have so much as a tracking number. Following up with company is difficult as they don't answer their phone and only staff Web chat support until 5 EST.
I bought an iPhone 6 plus to keep as a spare, first phone did not function properly, return took several weeks, replacement phone is still not here after 2 months. I have opened several tickets (complaints), with no other corrispondence at all. BUYER BEWARE. I would like get a refund.
One whole month after placing my order i still havent received my phone. What kind of company is this?
No communication, late or no delivery. Please stay away from these people. One would rather pay extra on ebay or amazon.
9 days ago i placed my order, i still haven't received shipping or any notice yet. 29 hours ago i emailed customer service, I haven't received any response yet.
I read on yelp that they use a review site that only shows positive reviews.
Tip for consumers:
only order if you can wait
I ordered a phone almost 2 months now and never received it. Please think twice about ordering from them. They never answer phones take 3 days to respond online. I have been trying to get them to resend a phone that was sent back to them it's going on 2 months
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Unlocked Cells has been servicing the online community for 10+ years! We started selling products on eBay and Amazon in 2002 and grew our business rapidly over the next 8 years selling domestically and internationally. In 2010 we decided to leave the 3...
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