Viarail.ca

VIA started using 50+ year old trains in the Corridor. For people with a little extra weight the tray does not come down in order to eat, drink or use your devices. I tried to rectify the situation at Boarding. They took 1.5 hours to address this. The solution was followed by virtually no service. It took 3 hours to be offered coffee, and I was never offered the chance to get food. I mailed a letter to the President of Via, and after 1 month have had no reply from anyone at Via Canada! And they wonder why their ridership has not picked up since the Covid shutdowns.