William Jacket has a rating of 1.3 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. William Jacket ranks 121st among Fashion Blogs sites.
I have read about these zippers that they use in their jackets, and I must tell you, they are very, very strong. Search up YKK and you'll come to know why they are the best in zip suppliers. The jacket's front has a smooth closing. Yes! On the logo's area, the zip does get a bit rough to pull up, but that's a good thing. The logo looks better with the little space between it. It is a durable jacket for sure!
I received a jacket from this company Monday Feb 20 and it was not right size. I ordered wrong size. Tried several times to return. Needed shipping label to send back. This company has a lousy customer service dept. So I'm out 1 $179 and really just struck with this jacket that I can't wear. I should of checked other reviews. A rating just over two isn't all good. If I could give no stars I would. Already contacted BBB.
I received a jacket from this company Monday Feb 20 and it was not right size. I ordered wrong size. Tried several times to return. Needed shipping label to send back. This company has a lousy customer service dept. So I'm out 1
$179 and really just struck with this jacket that I can't wear. I should of checked other reviews. A rating just over two isn't all good. If I could give no stars I would. Already contacted BBB.
Tip for consumers:
Where to send product back
Products used:
None. Wrong size
I tried it on, The sleeve are so small, I cannot wear it. I have emailed, no response. I have seen others say they have done the same with the same result. Fact is they wait until their self-imposed return policy has expired and then say they didn't get it. The Jacket is total $#*!, and does not resemble the original, don't Avoid, Completely Ignore. Waste of money.
Tip for consumers:
Don't buy anything from them. This is why you spend the extra money and buy from a reputable, customer service satisfaction based company.
Products used:
None- I only ordered 1 and it was completely unusable
Super disappointed in my purchase. They show pictures of the real thing but make knock offs to send customers. Really bad communication, I almost called my credit card company to dispute the charge because it took so long for them to even confirm my order was being processed or get an expected delivery date.
I purchased a jacket as a gift and it looked nothing like the picture on the site. Where there was supposed to be embroidery, there were patches that were not sewn on well. Williams agreed to take the jacket back but wanted me to pay for shipping which was half the price of the item as this company operates out of Pakistan. Avoid this company, the quality is horrible.
Tip for consumers:
This company is a scam, please avoid buying from them.
Products used:
None
Ordered a sweater - got a jacket.
Stitching is terrible
Fabric damaged
Sizing bad
No help
20% to return
Tip for consumers:
there is no service
They shipped the wrong product and will still charge 20% restocking fee plus cost to ship on their mistake
Products used:
nothing I ordered a sweater they sent a jacket
The hoodie I received wouldn't even fit over my head. It was big enough, just defective. Returns and exchanges must be sent to Pakistan and there are restocking fees. Even if they send you a hoodie that no person can ever wear, the customer must pay. Don't order from here. Also there is a very weird smell when you get it.
Products used:
Can’t use it at all
Ordered a "vintage" baseball jersey *******@williamjacket. It came completely useless, as they made the hole for the head so small, even a child couldn't get he's head through.
I contacted them through different emails… NO ANSWER!
What a disappointment. Total rip off.
Products used:
Vintage baseball jersey
Ordered a 'Shetland' Pea Coat. On arrival ( from Pakistan) found to be made of poor quality lightweight material, NOT double breasted as described in the advert, and a button layout completely different to that pictured.
I have emailed the company 3 times requesting a return address and a full refund. I have not even had the courtesy of a reply. Avoid this company.
Great quality and a fantastic jacket! My boyfriend loves it. He's 5'10 150 pounds and the medium fits him well. It's snug but just needs to be broken in. The sleeve length is perfect. Was impressed by the customer service and prompt delivery.
I bought the Major Nelson costume from this company. The costume I received was not the same as the online image from which I purchased. It did not have the US lapel pins, the buttons were gold, not silver, and the color was completely different. When I asked for a refund, they want me to pay the shipping costs all the way back to PAKISTAN! Watch out for this company. Do not buy!
Products used:
None
Waited a month to receive 2 sweatshirts that arrived ragged, dirty and complete wrong size. Also product is a knockoff and NOT as represented on the website. Finally, although I have made multiple requests via email for a refund the company has completely ghosted me.
BUYER BEWARE!
Products used:
none - THE PRODUCT IS DISGUSTING
Replied to 91% of negative reviews- This is from another review platform. Take note! They are a scam company. They sent me the wrong item and when I asked for a refund they said I must do a positive review to get a refund. That must be the only way they have any good reviews. I would not because if you want a good review, just do good business. Go anywhere but here.
This company needs to be shut down they sell counterfeit clothing out of packastan stall the return process and make it impossable to get a refund shop local or at a reputable company if i could give no stars i would absolute rip off never shop with them
I ordered a tan jacket, they sent a purple one. They refused a refund as they insisted they sent the correct item. After a few emails they said they would let me return it *if* I gave them a 5 star review. NOPE so I'm waiting for the chargeback from my credit card. AVOID THIS COMPANY!
Tip for consumers:
Don't...just don't
Products used:
None. Also, was billed after the fact for unpaid, un agreed to FedEx fees
For $200 (a 'one day only' sale and a $20 online coupon code), it's hard to deny that I received a 'shearling leather' jacket. However, based on the extensive explanation of their quality leathers and inspection process, I gambled that perhaps they were being honest. Sadly, they were not. The first issue was that I didn't even receive the correct jacket. Yes, it was 'leather shearling', but it was not the style I ordered. The second issue is that the leather is clearly a bonded leather and a very cheap one at that. The third and final problem is that the 'shearling' lining feels more like fiberglass insulation.
All of the straps and closures are made of flimsy faux leather and the zipper USUALLY zips…
I'd call this a 20 footer, because at that distance it looks quite nice. Just don't look too closely and you'll be satisfied and again, for $200, what can you expect?!
Tip for consumers:
Instead of William Jacket going on and on (on the website) about the quality of leather being top-notch, they should have just been honest and say it’s a cheap bonded leather. At least people would know what to expect instead of guessing and assuming based on price.
Products used:
Shearling leather jacket
They shipped us the wrong size sweatshirt (there is actually no size on the garment but it clearly isn't a men's large). It was a Christmas present that remained wrapped under our tree until Christmas morning and they refuse to exchange it because we are outside the return window. The product is cheap garbage and the company is completely unresponsive, we had to call our credit card company and reverse the transaction. I suggest you read their website prior to purchase, there are grammatical errors which are a huge red flag that it isn't legit, I just wish I would've caught it before our purchase. Save yourself the hassle, STAY AWAY.
I order a medium side jacket and they send me a large and now I had to pay the shipping to be label to ge my money back the problem is the shipping cost more than what I paid for the polyester jacket and pay pal don't help you will lose your money like me don trust them.IS NOT REAL LEATHER
Please dont waste your time or money, you will regret it! Ordered a jacket the item was not even close to what I was supposed to get. Asked for a refund or the correct item and they want you to send it back but its not even in the US even though the website says it is. Cheap knock of junk!
Tip for consumers:
Frieght is in the price of the product found the same jacket $30 bucks cheaper on another site
Products used:
Jacket
Do not buy! It will be 100 times to small. I ordered a medium adult. This jacket would not fit a ten year old. I am a 5'1 110 woman. So not too big. Average. Medium coats do fit me. Save your money. Please. Trust me. Buy full price from NFL store or Fanatics Store. Get the real deal. Please. We work hard for our money!
STAY AWAY FROM WILLIAM JACKET
This company will scam you out of your money. Their products are knock offs and they are based in PAKISTAN, NOT USA. I wrote them for a return label, bc what I ordered was NOT satisfactory, nor was the size correct and they demanded a photo of the item (Who does that?). Then they said to ship to an address in Pakistan. Shipping to that country costs $50! After emailing back and forth for a week, these were some of the responses I received from them. "Write a positive review, then we'll partially refund you." "What then? Return the item if you don't like it." IF you want a world of stress and lost money for $#*! product that smells and is coated with dust from some desert warehouse in Pakistan then go ahead and order from this scamming piece of $#*! company. THERE IS A REASON why you cannot write reviews directly on their website. Also, they use WHATSAPP as a contact #? That should already be a red flag. Learn from my mistake, STAY AWAY FROM THIS $#*! COMPANY.
Tip for consumers:
STAY AWAY FROM WILLIAM JACKET
This company will scam you out of your money. Their products are knock offs and they are based in PAKISTAN, NOT USA. I wrote them for a return label, bc what I ordered was NOT satisfactory, nor was the size correct and they demanded a photo of the item (Who does that?). Then they said to ship to an address in Pakistan. Shipping to that country costs $50! After emailing back and forth for a week, these were some of the responses I received from them. “Write a positi
Products used:
JONAH HILL RAINBOW SUIT
Sent the wrong product. After several messages to company I received my order refund. Not a company I would order again.
What we ordered was not even close to what we received. "Easy" return is a fraud, they want you to send it back to Pakistan at your own cost, and still want to keep 20%.
They returned one email and then stopped the conversation, they clearly are used to making fraudulent money.
Tip for consumers:
not at all happy
Products used:
non, will not use it.
AVOID AT ALL COST! This company is a pure fraud. The business model is to ship the wrong item intentionally, then charge $40 exchange fee and the customer has to pay shipping back to PAKISTAN! They then decide if they want to ship the correct item or if they think they can get more money out of you, they will ship another incorrect item, and the cycle continues. HOW IS THIS WEBSITE STILL ALLOWED TO OPERATE IN THE USA?
Products used:
NONE
They advertise USA products but want you to pay $50 to return defective product with fake Nike emblem back to Pakistan. Cant get item over my head. DO NOT BUY FROM THIS COMPANY!
Fraud not American from Pakistan
This company lies they have no office in Indiana! I needed to exchange sizes and they wanted me to ship it back to Pakistan and pay $50 on top of that for an exchange. I filed a dispute with my bank, this is not an American company like they portray!
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