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Wireless1 has a rating of 4.64 stars from 312 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wireless1 most frequently mention fast delivery, customer service, and great price. Wireless1 ranks 5th among Laptops sites.
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1,486 reviews
No critical highlights yet
I recently had the pleasure of experiencing the exceptional service provided by Wireless 1, and I must say it exceeded my expectations. As a customer, I appreciate the seamless online shopping experience offered by their computer store, where I found an extensive selection of the latest laptops, gaming peripherals, audio accessories, smart devices, and a remarkable range of enterprise networking solutions, all at competitive prices.
Instant check-up is confusing and misleading, as it actually costs more then regular check-out where I could uncheck the shipping insurance. So, I ended up having to check out twice and wasted my time.
I recently had the pleasure of experiencing the exceptional service provided by Wireless 1, and I must say it exceeded my expectations. As a customer, I appreciate the seamless online shopping experience offered by their computer store, where I found an extensive selection of the latest laptops, gaming peripherals, audio accessories, smart devices, and a remarkable range of enterprise networking solutions, all at competitive prices.
No hassle during the checkout, product was delivered safely and quite quickly. Very impressed.
Well I can't give you my honest opinion at the moment because I'm still waiting the arrival of my goods. Going on 12 days now and even after I paid the express courier fees. Don't know what happened to my package. Regards R E
No outcome yet
Competitive price + super fast delivery. I thought it is coming after Easter, but got it way before Easter.
Had previous purchased from Wireless 1. Always good experience. When the price is right, there is no reason not to buy from it.
Staff are friendly on the phone, but generally poor communication.
No automated email (or any form of messaging) to confirm receipt of orders.
Also no emails or SMS to notify as order progresses.
Slow response to emails from customer when chasing order status.
Slow response to emails chasing order status
The only local supplier with open back orders
Parcel left outside in the rain and in an unsafe spot - could have easily been stolen.
Price point
Great website, easy to navigate, fast, responsive and intuitive UX.
My parcel arrived very fast considering Xmas timing.
I used it because amazon had ridiculous shipping times but now I will use the site more.
Fast and easy. No hassles. Ordered item on a Saturday night received it first thing monday
Easy transaction, great price, fast delivery = happy customer
Best price after making many comparisons
Needed new modem due to NBN upgrade, this was one of the recommended models
Loved the cameras,
Very easy to set up and review, quality is fantastic
Apartments, can’t tun cabling
Customer needed wireless device
From initial phone call to receiving product was very good
They had stock and better prices
For new business
Amazing... fast delivery no issues here at all. I was able to track packages easily
Ordered a item ($900 worth) and they ended up dispatching to a completely different address, despite my address being correct in the system. The courier contacted me to confirm my address, also realising they addressed it to a non-existent address. Spoke to the Wireless1, who blamed their "dropship" company for the error, but still took 5 days to resolve. Total wait time close to 2 weeks. Very poor, but they expected me to do most of the leg work to resolve it. 5 calls and 3 emails - very poor communication
This shop very easy to find a product and very fast sent a product
A good experience on the fast and free delivery. However the goods were delivered into 2 batches without any customer notice, which made customer confused at the beginning. Even I asked what was happened when I received the first batch and still no one replied. I think customer services and notification should be further improved. Thanks
No customer service received until this email. A poor experience on this area.
Highly recommend this vendor, super fast shipping and handling.
Poor follow up customer servicexxxxxxxx xxxxxxxxxxxxxx. Cxxxxxxxxxxxxxxxxxxxxxx
Unhelpful
I wish I knew
Needed proper help - I didn’t get it
* Wireless1 attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Was a decent experience very quick and easy very. Fast prompt delivery
I bought a product, i am still waiting for it to be delivered and have asked for an update which was referred to their partner warehouse without providing an expected delivery date.
they did not provide an update on my enquiry.
Simple and easy process quick and easy. Great price.
Amazingly quick delivery and product is as described. Also very good customer service.
Great price
I rang as the price on the website differed when I tried to add it to my cart. The lady was most helpful and needed to speak to someone to see what she could do. She was able to offer me a discounted price, but not as low as it was originally on the website. I know the lady who helped me did everything she could and in a very timely manner. I would have liked her supervisor to honour the price that was listed on the website.
I did in the previous comments section.
Easy to navigate and place orders, and shipment arrived very quick!
Fast delivery and affordable pricing. Tracking information is also provided.
Affordable price and fast delivery
Gain trust and grow your business with customer reviews.
Wireless 1 gives you the customer service experience you deserve, our online computer store has in stock the latest laptops, gaming peripherals, audio accessories, smart devices, and largest range of enterprise networking at competitive prices.
Wireless 1 stock is sourced from local suppliers in Australia with Australian Warranty and approved for Australian Standards. All Wireless 1 products sold to you are A-Tick approved for the Australian Market at the lowest Australian Prices.
Wireless 1 has shipping options available Australia-wide. We deliver to Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth, Darwin, Tasmania and all suburbs in between. Wireless 1 partners with AusPost, Fastway, Toll, TNT and trusted couriers.
Wireless 1 has been supplying the latest laptops, gaming peripherals, audio products and networking products at the lowest prices Australia wide for over 10 years.
