• Wordans United Kingdom

Wordans United Kingdom

Is this your business?

Overview

Wordans United Kingdom has a rating of 2.8 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. Wordans United Kingdom ranks 289th among T Shirts sites.

  • Service
    6
  • Value
    6
  • Shipping
    6
  • Returns
    4
  • Quality
    5
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
1
See all photos
How would you rate Wordans United Kingdom?
Top Positive Review

“Amazing service”

Callum B.
10/15/20

Service is always incredible! They go that extra mile every time to provide the eBay service. Denisa is great. It's amazing dealing with her.

Top Critical Review

“Big big mistake”

Svetoslav I.
2/8/21

I made order at 16.12.2020, day later an e-mail notify me that it is shipped! On 14.01.2021 they inform me that my order has been returned to the warehouse due to border(?!? When i order from something.CO.UK I expect shipping from UK) issues, offering me either a refund or a store credit. I choose refund, and I'm still waiting...

Reviews (33)

Rating

Timeframe

Other

Thumbnail of user callumb25
1 review
0 helpful votes
October 15th, 2020

Service is always incredible!
They go that extra mile every time to provide the eBay service. Denisa is great. It's amazing dealing with her.

Thumbnail of user robertl1887
1 review
0 helpful votes
November 8th, 2020

I came across Wordans by chance and was pleasantly pleased on the outcome. I will use them again and I am happy to recommend them to anyone. They provide a wide variety of choice at very competitive prices.

Thumbnail of user svetoslavi3
1 review
0 helpful votes
February 8th, 2021
Verified purchase

I made order at 16.12.2020, day later an e-mail notify me that it is shipped! On 14.01.2021 they inform me that my order has been returned to the warehouse due to border(?!? When i order from something.CO.UK I expect shipping from UK) issues, offering me either a refund or a store credit. I choose refund, and I'm still waiting...

Service
Value
Shipping
Thumbnail of user cristianag
1 review
0 helpful votes
December 10th, 2020

Very good quality and fair price. The only "bad" thing is that the delivery is quite slow. I have order some t-shirts on 30 of November and I'm still waiting for them to come, not the company fault of course but I will appreciate if there can be a quicker delivery time

Thumbnail of user annar3938
1 review
0 helpful votes
April 29th, 2020

The quality of the products I ordered are perfect and they came a lot quicker than expected. Thank you!

Thumbnail of user fionac87
1 review
0 helpful votes
October 21st, 2020

Ordered a couple of hoodies for my daughter and I as we recieved one of the same make through our riding club. We liked the quality so much that we wanted to purchase some more in our choice of colour and with no logos splattered on them. Thanks for the quality of service. Will definitely be buying more in the future.
F. Corps, Fife, Scotland

Thumbnail of user kevs10
1 review
0 helpful votes
October 11th, 2020

No better price or quality on 100% cotton t-shirts. Further custom guaranteed. Large and small orders accepted and delivery very prompt.

Thumbnail of user emmab389
1 review
1 helpful vote
June 6th, 2021
Verified purchase

Needed a bulk order of hoodies for a leavers project and wordans were superb. Great selection of hoodies and colours. Easy to see what was in stock. Shipping was super quick. Great quality FOTL hoodies. Very pleased. Will recommend 100%

Products used:
Hoodies

Service
Value
Shipping
Quality
Thumbnail of user karenc1645
1 review
0 helpful votes
December 18th, 2020

I emailed requesting information of how to exchange a product. Within an hour I had a detailed response from Anna telling me what to do, a return document & return label attached, also the parcel would be collected on the next working day by DHL within a two hour time slot.
On receipt of my parcel I can order the correct size. I am impressed.

Thumbnail of user gm377
1 review
0 helpful votes
February 20th, 2020

I purchased a 3 items of which there was a long shipping time. 2 items I am very please with but one became bobbly on the surface and is no longer usable other than for dirty jobs around the house.

Thumbnail of user jojos16
1 review
0 helpful votes
May 5th, 2020

Brilliant quality and the widest selection on the market! Very fast delivery and good service. I have already recommended this company to others!

Thumbnail of user courtenayr3
1 review
0 helpful votes
January 23rd, 2021
Verified purchase

I'm so happy to have found this place. I've ordered caps, sweatshirts, t-shirts, and beanies, so far. All were of great quality and price. Denisa made sure my order was, well, in order! I'll be ordering again soon!

Thumbnail of user paulc1072
1 review
0 helpful votes
March 25th, 2020

The delivery was speedy and efficient, but the shirts I purchased were not very true to size. Before their first wash, they were on the smaller size of what could be considered a large. Upon washing, the shirts shrank significantly Lengthwise and were almost like crop tops.

Thumbnail of user nostalgicl
1 review
0 helpful votes
March 19th, 2021

Absolutely would never shop from them again. I made an order of about £330 think I was coming from my local warehouse distribution centre but I didn't it got sent from overseas and I had import and vat charges of £379 disgraceful.

Service
Value
Shipping
Returns
Quality
Thumbnail of user emmal238
1 review
0 helpful votes
August 14th, 2020

I will definitely be ordering from here again, nice And easy ordering and fast delivery, Thankyou!

Thumbnail of user trishp59
1 review
0 helpful votes
September 7th, 2020

The sweat shirt I bought for my fussy husband is so good I'm about to buy another one! Very good service.

Thumbnail of user jimmyd129
1 review
0 helpful votes
June 25th, 2020

I can't give a 5 star review because I have not used several items from my Wordans order. The sweat shirt I have used was great. Good quality feel and correct fit. I have tried all the tops on and they are all a good fit. I will certainly be ordering more stuff from them in the near future.
Jimmy Downie
Scotland

Thumbnail of user roo.kapadia
1 review
0 helpful votes
April 30th, 2024

I ordered customised t-shirts on 18th March 2024 for an event in late April. They still haven't arrived and are now too late for the event.
Messages to customer services have proved useless - they just sent standard emails saying they will speak to logistics but never get back with details of my order.
I have asked repeatedly for a refund but get told they can't do that, the only chance to get my money back is to refuse the order when it arrives and they will credit me if it gets back to them. So the only way I get my money back is if they actually bother to send them out, and I return them.
Does this company actually exist or is it a scam?
Order number W*******

Service
Value
Shipping
Returns
Quality
Thumbnail of user paulinef44
1 review
0 helpful votes
June 3rd, 2020

I purchased a Fleece during the Coronavirus pandemic and at the time of order I was not informed that I wouldn't be able to return this item. When the item arrived it was too big so I contacted Wordan to get it returned and it was at this point I was told due to Coronavirus I was unable to return this! This is extremely bad customer service as I am out of pocket £18.73... would NOT RECOMMEND anyone purchase of this company

Thumbnail of user hayleya17
1 review
0 helpful votes
June 21st, 2020

The T-shirts were a bit on the thin side and the sizes were not the right sizes. A medium was like a small! A large was like a medium!

Thumbnail of user georgek752
1 review
0 helpful votes
May 30th, 2021

I have been buying from Wordans for couple of years now and they have always delivered on time, great packaging always, my experience so far has been a smooth one and would recommend Wordans to any buyer, excellent service

Tip for consumers:
I recommend Wordans to any buyer for their excellent service

Products used:
Tshirt, Tank Top, cap, Sweat & Fleece & Pant

Service
Value
Shipping
Returns
Quality
Thumbnail of user annm340
2 reviews
1 helpful vote
December 14th, 2017

I ordered six chairs on 11th September 2017 and whenever I tracked my order it said that it was being "processed". Nothing happened and still it was "being processed" so I made a complaint on this website (or something similar) and eventually (in November) Ben replied and said that the items were not in stock so he would cancel the order and give me a refund. I gladly accepted. I am still waiting and waiting and waiting.

Thumbnail of user aaricb1
4 reviews
0 helpful votes
May 14th, 2021

Excellent site and Offers high quality t-shirts. The eBay service is also available at the site. Reasonable price with fast and free shipping. Products arrived on time. I am very happy with my purchase.

Thumbnail of user garyh934
1 review
0 helpful votes
December 20th, 2020

Excellent customer service from Denisa. She showed me around the different products, gave lots of advice and was always very quick to respond to emails. I bought six tshrits to sample from her advice and will use two or three of them

Thumbnail of user annies177
1 review
0 helpful votes
December 16th, 2020

I came across this company and I've ordered a few times so far with great service.
I recently had a delivery issue and was helped by Denisa, she was super helpful and so quick with responding to my emails.
Great company with perfect customer service.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Wordans United Kingdom?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

2.8
33 reviews
Have a question about Wordans United Kingdom?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business