- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Xlr8performance.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
I made an order online from XLR8 Performance. The prices seemed very competitive, very easy to navigate through their site. I made the order on a Thursday, payment cleared, and parts were supposed to be to me by Tuesday. I checked in with them on Wednesday to get an ETA. They were quick to respond, to say they were looking into it. Friday they informed me that I needed to pay an additional 375.00, before they ship. I sent a screen shot of a competitors site and one of their site, showing the same price. They still haven't corrected the price online, they claim is wrong. Now I have an Audi S4, with the transmission out waiting for the clutch I ordered, taking up space on my lift. Almost a week later I'm still waiting for parts I paid for. I had to contact them to inquire about my order. Now they don't want to ship, due to a supposed price change. If it was incorrect they should have contacted me before billing me. Seems like a big scam. Update 6/20/22 Company refuses to make good on the product sold. Refuses to give me representatives name. After waiting for parts that I ordered that they refuse to send, they say that they are issued a refund. This a great example of poor business ethics. This leaves me with waiting for a refund, needing to find parts elsewhere, which comes with a wait for shipping... again. I'm not sure if this is a legitimate company or a kid trying to make sales from their parents basement?
I made an order online from XLR8 Performance. The prices seemed very competitive, very easy to navigate through their site. I made the order on a Thursday, payment cleared, and parts were supposed to be to me by Tuesday. I checked in with them on Wednesday to get an ETA. They were quick to respond, to say they were looking into it. Friday they informed me that I needed to pay an additional 375.00, before they ship. I sent a screen shot of a competitors site and one of their site, showing the same price. They still haven't corrected the price online, they claim is wrong. Now I have an Audi S4, with the transmission out waiting for the clutch I ordered, taking up space on my lift. Almost a week later I'm still waiting for parts I paid for. I had to contact them to inquire about my order. Now they don't want to ship, due to a supposed price change. If it was incorrect they should have contacted me before billing me. Seems like a big scam.
Update 6/20/22
Company refuses to make good on the product sold. Refuses to give me representatives name. After waiting for parts that I ordered that they refuse to send, they say that they are issued a refund. This a great example of poor business ethics. This leaves me with waiting for a refund, needing to find parts elsewhere, which comes with a wait for shipping... again. I'm not sure if this is a legitimate company or a kid trying to make sales from their parents basement?
Tip for consumers:
If you don't receive the order on time. Don't pay any more money to receive it. Just go for the refund.
Products used:
As of right now I have to find a good place to order the parts. Waiting for refund from Excelerate Performance
Bradford, Ct.CT.
06405
Gain trust and grow your business with customer reviews.
