Koua V.

I'm incredibly frustrated with my experience trying to sign up for Crowdtap's app. The verification code they were supposed to send me never arrived, making it impossible for me to complete the registration process. This reflects very poorly on Crowdtap's competence and reliability. It's incredibly disappointing that they can't even get a basic step like sending a verification code right.

For an app that relies so heavily on user engagement, it's mind-boggling that they haven't ensured a smooth and trouble-free sign-up process. This experience not only wasted my time but also made me question the app's overall quality and whether they truly value their users. In a world filled with alternatives, first impressions are crucial, and Crowdtap has completely botched theirs in my case.

On top of the verification code problem, I found Crowdtap's helper "Tappy" to be utterly useless. It kept suggesting articles to read, but none of them were even remotely helpful in addressing my issues. It's frustrating to see an AI-driven helper completely miss the mark and fail to understand my actual questions.

I had hoped that Tappy would provide some guidance or solutions, but it seemed incapable of comprehending my concerns. It's clear that Crowdtap has a long way to go in terms of improving their user support features. If an AI helper can't even offer relevant assistance, it raises serious doubts about the company's commitment to providing meaningful help to its users.

Overall, my experience with Tappy only added to my frustration and disappointment with Crowdtap's app. It's another aspect that showcases the app's lack of user-focused design and effective support mechanisms. If they can't even get their AI helper to be helpful, it's hard to have confidence in their ability to address more complex user issues.

To sum it up, my attempt to join Crowdtap through their app has been an incredibly frustrating and disappointing ordeal. Their failure to deliver a simple verification code and their lackluster customer support have left me with a negative view of the app and the company behind it. I hope they take these issues seriously and improve their processes, but for now, I can't recommend anyone else to go through what I've experienced.