A. S.

Returned 3 items from Tuckernuck, Nov 2nd to Staples where I was directed by Tuckernuck to take them for express return. Not much of an Express return process-Still haven't received refund. Called to see why there was such a delay, held 20 minutes to speak with someone. The select 1 options. To do "chat option" for shorter wait wasn't working. I was told the holiday was the refund delay-returned them Nov 2, plenty in advance of holiday. I was then told it was because I used Staples-that was the only option I was provided. I'm told refund will be this week? Can buy clothes elsewhere where they don't hold my money for a month if I need to return.