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Aaron G.

Contributor Level

Total Points
85

1 Review by Aaron

  • OurFamilyWizard

10/4/22
Verified purchase

The smarmy, dissembling customer service representatives responding to the criticisms on this website (and failing to handle the complaints of this company's customers) should be embarrassed and seek out worthwhile employment.

From stealing my money and applying it to some stranger's account then claiming to be unable to find the transaction, to canceling my paid-up account (on which I made a SECOND payment to stay current), to the obviously false marketing-department fantasies they parade on manipulable review sites, to their extortionate business model, this is nothing but a bunch of crooks feeding off struggling and broken families. No one working for this company has the capacity to feel appropriate shame or moral opprobrium, or they wouldn't be working there.

The idea behind this website is idiotic on its face. It saves your e-mails for you. You know what else saves your e-mails for you? YOUR E-MAIL SERVICE. All of the site's other features are of course also garbage in comparison to freely available versions.

If you and your ex can cooperate, just do so. If you can't, and you think an app will help, you're the crazy one.

Tip for consumers:
This company will claim to have been unable to locate your payment and refuse to refund your money!

Service
Value
Returns
Quality

Aaron Has Earned 5 Votes

Aaron G.'s review of OurFamilyWizard earned 5 Very Helpful votes

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