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I have been buying my ink cartridges from this place before the pandemic. Due to pandemic they closed down the retail outlet. Recently I placed an order through the website. They sent me the wrong cartridge. When I opened the box I realized it does not match my MFC device. I went to exchange the cartridge they had a closed signed on the door. When I called the 800 number they said if the box is open I cannot return it. So I had to buy the cartridge again along with the shipping charges. Be aware of their rigid polices and My advice is to go to Costco, Office Depot or even Walmart even you pay little extra you can return if you dont need it
Tip for consumers:
Check the return policy
Products used:
printer Cartridge
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