Thank you so much for informing us about your shopping experience.
We would like to start off by telling you that we are so sorry about the parcel you haven't received.
We had took the money for forming the order and arrange shipping for you, the parcel is on the way for delivery, and we had contacted you for the parcel information, please check at there.
We fully understand your frustration and we apologize for the inconvenience. We hope that you choose to give us a second chance next time. This is certainly not the way we do business, so we will endeavor to provide you with the highest levels of service.
Dear Abdul,
Thank you so much for informing us about your shopping experience.
We would like to start off by telling you that we are so sorry about the parcel you haven't received.
We had took the money for forming the order and arrange shipping for you, the parcel is on the way for delivery, and we had contacted you for the parcel information, please check at there.
We fully understand your frustration and we apologize for the inconvenience. We hope that you choose to give us a second chance next time. This is certainly not the way we do business, so we will endeavor to provide you with the highest levels of service.
Best Regards
Dresslily Customer Service