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I've been a paying member for a couple of years now. This is a very straight up easy to navigate and use site. Everyone I send these cards to gives me positive feedback. They love the cards and think I'm oh so clever! I've taught other family members how to use the site and sometimes I spend hours with the kids creating new cards for them to star in. FUN, FUN, FUN! Never boring. Highly recommend.
For the condition and quality of item I purchased I would have rated 5 stars. However, the measurements listed on the item were way off. I followed site instructions and carefully checked measurements before ordering. I was so disappointed when it arrived and didn't fit. I measured it and compared to stated measurements on line and they were way off. I contacted seller and offered to return at seller expense. Seller did not respond to me. I asked for help from PAYPAL who also contacted seller. Paypal later issued me a full refund. I never was contacted by seller. Shame on you! You could have handled this much better. I will never buy from Mart of China again. Buyers... buy at your own risk.
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Dear A C.
I am terribly sorry for what happened and i totally understand what you feel. You must felt Ignored. Please accept our apology on this matter.
As for the measurements, we appreciate your feedback, and we will measure the items again and correct the errors on the website to avoid such inconveniences. But i think it will be better if you can contact with us and offer some information about it and we would also offer some coupon for your feedback. Our contact email address is marketing@martofchina.org
Best wishes.