Amber C.

Hello! Your contracted installers unbolted my closet door frame holder glued it on the new vinyl flooring but didn't make sure the holder piece was properly screwed down so when I tried to slide my doors it broke off. Your installers also decided to stage everything on the front porch and ended up busting a hole in our plastic window frame of the side light window that was custom built! And after I have submitted pictures to *******@nationalfloorsdirect.com and *******@nationalfloorsdirect.com you still won't fix the damage you caused! When I asked to speak to the installation manager I got a smart $#*! response saying "oh, he doesn't talk to customers." Oh, geez, I wonder why?! The installers didn't have the common courtesy to tell us - we had to find out ourselves so while they are skipping off into the sunset - we have to suffer?! When we posted a complaint on Facebook. You guys took it down! Well, guess what? Just because you took it down, I can put it right back up again! And isn't it funny the only reviews on your website are nothing but good reviews?!

Lesson to everyone here: damage happens to your house they are terrible to get a hold of and they make it impossible for anything to happen.