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Adam C.

Bratislava, Slovakia

Contributor Level

Total Points
260

2 Reviews by Adam

  • Altraslovensko

7/25/23

I live in Slovakia and am an avid runner. Altra running shoes are an American company that makes high quality running shoes with "zero drop" construction. These shoes are expensive to purchase internationally, so when I saw what looks like a legitimate Slovak website, with all the official branding, selling older models at a discounts I jumped at the opportunity. The first red flag was that the charge on my account came from a company called Shreemukha, with a location in Krakow, Poland. I was worried but optimistic, but then the shipment came through from "China Post" which very questionable tracking info. Over three months later, with multiple inquiries, I was told that the shipment must have been lost and the best they could do is a 40% refund. Why only 40%? I payed 100% which was my end of the deal, and I received nothing. That was on them and not at all my fault, not to mention a 60% penalty for no wrong doing.

As with the original shipment (that was likely never shipped in the first place) they explained that "Because each refund needs to be confirmed manually by the bank. It's a little bit slow.
Generally, the refund takes 7-15 working days. However, sometimes the refund time will delay up to few working days because the different countries will take different time. The refund had been processed at our country, but it will take a little time to transfer to your bank at your country and then transfer to your account."
I can smell a pile of BS, especially when it's this close. I'll likely never get any money back, and certainly will never get shoes. This site is a 100% unadulterated scam. DO NOT WASTE your money. Head to the official https://www.altrarunning.eu/eu/ and get your shoes from the source.

  • eGlobalCentral

7/7/20

I had to wait for months for the Samsung Galaxy Buds+ product that I paid for at the time of ordering, with one month passing before anyone even contacted me to respond to my question of them ever receiving the order and payment. Then I got the non-functional device and had to become an amateur video producer to create a video proving that it was non-functional.
I tried connecting the Buds+ with three different phone models and experienced the same thing; the left earbud never connected to the phone/app and never produced a single sound. It is completely dead. I experience the issue under every situation, I tried their suggested fix and I tried every suggestion that I found on every Samsung forum (which was easy as this is a VERY common issue). I even took it to a certified technician at a local Samsung Gallery and watched them troubleshoot it with the exact same result on their phone. The left bud NEVER connected, NEVER charged and NEVER functioned. They couldn't help me however, because this model is an Asian market model and therefore not under warranty in the EU.
I then returned the faulty product and within DAYS (not months) they replied telling me that their "technician" found nothing wrong. My only recourse now according to eGlobal is to send them 80 more Euros for them to return what is almost certainly still a dead product, or eat the cost of the earbuds. This is blatant manipulation and thievery conducted under the guise of an online company that is capitalizing on our inability to purchase from in person stores during the pandemic.

Tip for consumers:
Save yourself a huge headache. Stay away and buy from somewhere else.

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