Adam E.

Today I contacted discus.com via phone and a man answered very unprofessional as if it were his personal number including not introducing himself nore the company. After introducing myself and asking if I was even calling the right place, I proceed to inquire about something that confused me in the shopping cart. Before I had a chance to ask or finish talking the guy on the phone immediately cut me off and said 'We don't answer any questions that are started on our questions & answers forum.' I asked him if he knew the question I had before I even asked... And he repeated himself once more and then immediately hung up on me.

BEWARE: Anyone interested in purchasing discus or any other fish that discus.com offers, save your time & money by shop elsewhere. After researching a little more into their business they are well known for misleading information, bad quality control & horrendous customer service. From what I've read they even go as far as to delete & block some negative comments on their site to hide the bad & ugly side of their business. Don't be thier next victim.