In fact the site is amazing, I have been purchasing things from fasttech for 5 years, I never had any issues with shiping or missing items. Some people are not aware that making new messages only extends the waiting time for a response from staff, I see people mentioning that,, They do not respond'' well obviously since you probably put in a hundred or so messages. Customer service always treated me kindly and yes some items I had bought were not in stock. My money got returned and communication was clear. Think of aliexpress but a single offer insted of a thousand offers of the same thing, with varying prices.