My experience on dhgate app and website was great. The app is especially helpful in search and special offerings. But there is always room for improvement. Please ensure your sellers visit their stores EVERYDAY to view orders and promptly respond to customers. Also try to make price of products more competitive against other platforms.
Hi Adelowo!
Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from Dhgate.com
Here is the good news, we have created DHgate Customer Service Facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/
Regards,
Samantha
Customer Service Center
DHgate.com