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Adriana O.

Contributor Level

Total Points
81

1 Review by Adriana

  • Zazzle

5/13/16

I made 3 orders from zazzle. 2 at the same time (50% off, 1 to be sent to my adress the other one to be sent to France) and a 3rd one couple of days later (full price + express shipping).
1st order received on time but the one I send to France has not arrived. The 3rd one took 6 days to be shipped after I send a message directly to the store. They only answered to my email with an automatic message saying they will offer express shipping but, I paid for that

Tip for consumers:
After making the comment here on the site. Customer service has been very reactive and gave me all the help and answers I needed. Unfortunately, I will leave this comment here anyways because I feel this company really needs to improve Customer service and answer to clients accurately and ON TIME.
Besides that.. My invitations were perfect... I am happy with the product

Service
Value
Shipping
Quality

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