No detailed information as to where to go to get problem fixed, what to expect from repair, how will they inter act with Car Shield, what usually happens when take car to shop with platinum customer, how long might be reasonable for certain repairs and do I have a deductible if so how much and when do I pay that to the shop? Lastly, if they fail to fix the problem what according to Car Shield should I do. Please forward info I need to have to give to repair shop.
Adrienne Blyther