Aimee G.

I ordered a 2-inch folding mat from this company and I needed it 2 feet shorter than standard, so it became a "custom" order. When it arrived (late), I found it wasn't like all the other 2-inch mats I have ever owned or used. It was much harder and more dense. Usually a 2-incher is dense on the bottom and a bit softer on the top, good for stretching. This mat is like a double layer of 1" hard foam. It does not work for my purposes at all. I called before ordering asking if this was the industry standard 2" mat and was told "yes". They were wrong, it is not. When I called about it and said it was unlike other 2" mats I've ever used in any gym, she said this is what they have and I should have requested a sample. I couldn't find anywhere on their website, nor did anyone in their office suggest, anything about ordering a sample. So now I'm stuck with a "custom" mat I cannot use. They don't seem to care at all. Be sure you know what you're ordering, their mats are not like all others. Know what you're ordering or you'll be stuck with something that isn't what you thought it would be.