I was lucky that I received my merchandise and hadn't bought anything expensive. This company does not seem to care about how its shop owners conduct business. I purchased jewelry that I expected (based on the shop owners location) to come from the domestic US and instead, ended up waiting almost 2 months for it to come from China. Had I known this, I wouldn't have made a purchase. The shop owner didn't respond to my email until I sent an email to Storenvy's customer service, and the owner claimed an email was never sent to them. The jewelry I received was assembled improperly and didn't match the picture. Good thing it was inexpensive or else I'd have requested my money back.
I strongly suggest not purchasing anything from here, because the quality will probably be low and the chance that you receive your item is slim. Hopefully you can get your money back or receive your item.