Alan M.

Vortex Warrany (sic) Policy (Warranty A.M.)
You have our 100% guarantee that we will replace any vortex items purchased from us that are defective for up to 10 years from the date of purchase. All you have to do is provide your proof of purchase/receipt or order number. Thanks, Nicole
Professional Grade Products
Fan burned up* a month after being installed. I called PGP, spoke to Nicole again, and was curtly informed this wasnt something they were going to deal with and that I should contact Amazon**. Not the way I had expected the conversation to go. So much for having it in writing. A.M.
*a design/manufacturing flaw. Vortex assures me has been corrected.
**Fill out forms and wait a few weeks for a determination