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I ordered a product and I was really looking forward to it. It did not arrive on time. I waited awhile. Nothing. OK, time to contact the customer service. Not so difficult, but it did take a few hours. I think that is OK. I told them that I had not received my product. They said they would look into it and get back to me. Well, it turned out that there were delivery problems in our area due to staff shortage. The product was actually very close to my home, sitting on the shelf for days. Anyway, it was fixed rather fast. Good job.
Tip for consumers:
Buy directly from them and do not hesitate to call their customer service.
Products used:
What I ordered.
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The title says it all. Usually, when you contact customer service (most companies), you get a...
