I can only agree with the earlier reviews. The online agent refused to answer my question about the requesting of the $1 charge before I even finished the session because they did not provide me the information I requested and told me that the number I was searching for did not exist in any data banks. Kind of funny that I had a conversation with that person last night. Im going to find where they are and file a complaint with the BBB in their state. Chances are pretty good they arent really in the US. total and complete SCAM