They have a beautiful looking website with awesome pictures of their products, however the product they end up shipping to the customer is bad quality, cheap materials, nowhere near what they look like on the website. They advertise easy returns and refunds but that is a complete lie. They send the product from California but if you want to return it you need to send it to Hong Kong so the shipping cost (which you need to pay) ends up being higher than the product itself so their solution is to have you keep their worthless product and give you a $5-$8 dollar gift card.